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●If you are using a Mac: Check the Apple System Profiler (OS 9) or the System Profiler (OS X) to verify your USB connection. If the HP
●Check other printers or scanners. You might need to disconnect older products from your computer.
●If your HP
●After you check the connections, try restarting your computer. Turn your HP
For more information on setting up your HP
I received a message on the computer about a paper jam or a blocked carriage
Cause If either a paper jam or blocked carriage error message appears on the computer, there might be some packing material inside the HP
Solution Lift open the
If you encounter a software problem during installation, see the topics below for a possible solution. If you encounter a hardware problem during installation, see Hardware setup troubleshooting.
information Troubleshooting
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