2.Open the
3.Wait until the print carriage is idle and silent, and then remove the print cartridges from their slots.
For information on removing the print cartridges, see Replace the print cartridges.
4.Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP
5.Close the
Note Make sure the scanner has returned to its parked position before turning off the HP
6.Press the On button to turn off the HP
7.Unplug the power cord, and then disconnect it from the HP
Caution Do not return the power cord and power supply with the HP
8.If available, pack the HP
If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty.
9.Place the return shipping label on the outside of the box.
10.Include the following items in the box:
–A complete description of symptoms for service personnel (samples of print quality problems are helpful).
–A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
–Your name, address, and a phone number where you can be reached during the day.
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