Note If you remove and reinstall the same print cartridge, the HP All-in-One will not align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

To align newly installed print cartridges

1.Make sure you have letter or A4 unused plain white paper loaded in the paper tray. The HP All-in-One prints a print cartridge alignment sheet.

Note If you have colored paper loaded in the paper tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the paper tray, and then try the alignment again.

If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

2.Load the print cartridge alignment sheet on the right front corner of the glass with the top of the page to the right.

3.Press the Start Scan button.

The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Clean the print cartridges

Before cleaning the print cartridges, print a self test page. For more information, see Print a self-test report.

If the self-test report indicates a problem, clean the print cartridges using the HP Image Zone software. For more information, see the HP Image Zone Help.

If you continue to have problems, clean the print cartridge contacts and the area around the nozzles. For more information, see the HP Image Zone Help.

One-in-All HP your Maintain

User Guide

49