HP 2800 To gain access to HP Instant Support, To gain access to myPrintMileage, Note, Note, Note, Toolbox, Settings, Information, Other Links, Information, Information

Note

Note

Note

To gain access to HP Instant Support

zToolbox (Windows)

Click the Information tab, and then click HP Instant Support.

zEmbedded Web server

In a Web browser, type the IP address assigned to the device (this information is listed on the configuration page; see Understanding and printing the configuration page). In the Other Links section of the Information or Settings tab, click HP Instant Support.

Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

myPrintMileage

myPrintMileage is a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies. It consists of two parts:

zmyPrintMileage website

zmyPrintMileage AutoSend, a utility that periodically updates the device usage information on the myPrintMileage website

To use myPrintMileage, you must have the following:

zInternet connection

zDevice connected

HP recommends that you enable myPrintMileage to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage website.

To use the Print accounting features, you must register for the service through the myPrintMileage site.

On the myPrintMileage website, you can see the following items:

zPrint analysis, such as the amount of ink you have used, whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink.

zPrint accounting, which allows you to generate reports showing usage data, cost per page, or cost per job for a specific time period; export this data as Microsoft Excel spreadsheet files; and configure the e-mail alerts and notifications to receive print accounting reports.

To gain access to myPrintMileage

zEmbedded Web server

Click myPrintMileage in the Other Links section.

zToolbox (Windows)

On the Information tab, click myPrintMileage, and then follow the onscreen instruction.

zWindows taskbar

Right-click the Toolbox icon in the Windows taskbar, click myPrintMileage, and then select View my print usage.

Do not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

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