Problems connecting to a network

Note

After correcting any of the following, run the setup program again.

 

 

General network troubleshooting

If you are unable to install the printer software on the computer, verify that:

zAll cable connections to the computer and the printer are secure.

zThe network is operational and the network hub is turned on.

zAll applications, including virus protection programs and personal firewalls, are closed or disabled.

zMake sure the printer is installed on the same subnet as the computers that will be using the printer.

zIf the installation program cannot discover the printer, print the configuration page and enter the IP address manually in the installation program. See Understanding and printing the configuration page.

zPing the printer using the IP address from an MS-DOS prompt. For example, if the IP address is 123.123.123.123, type the following at the MS-DOS prompt:

C:\Ping 123.123.123.123

If the a reply appears, the IP address is correct.

zIf you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address:

1 Print a configuration page. See Understanding and printing the configuration page.

2 From the Windows desktop, click Start, point to Settings, and then click Printers or Printers and Faxes.

3 Right-click the printer icon, click Properties, and then click the Ports tab.

4 Select the TCP/IP port for the printer, and then click Configure Port.

5 Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the configuration page.

6 Click OK twice to save the settings and close the dialog boxes.

Problems connecting to a wired network

zIf the Link light on the network connector does not turn on, make sure that all of the General troubleshooting tips conditions are met.

zThough it is not recommended that you assign the printer with a static IP address,

you might resolve some installation problems (such as a conflict with a personal firewall) by assigning the printer with a static IP address. For more information, see Configure network options.

ENWW

Troubleshooting installation issues 79

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HP 2800 manual Problems connecting to a network, General network troubleshooting, Problems connecting to a wired network

2800 specifications

The HP 2800 series, specifically designed for small to medium-sized businesses, offers a robust solution for networking and printing needs. This series integrates efficient printing capabilities with advanced networking technologies, making it a preferred choice for businesses looking to streamline their operations.

One of the hallmark features of the HP 2800 is its high-quality printing capabilities. With resolutions reaching up to 1200 x 1200 dpi, users can expect crisp, clear text and vibrant graphics, making it suitable for a variety of documents, from professional reports to marketing materials. Additionally, the series supports various media types and sizes, enhancing its versatility for different printing requirements.

Incorporating HP's innovative printing technologies, the HP 2800 series features HP Smart Install, allowing for easy setup without the need for driver installation from a CD. This plug-and-play feature is particularly beneficial for businesses with limited IT resources, enabling users to quickly get their devices up and running.

Security is a significant focus in the HP 2800 series. It includes HP's Secure Boot and Whitelisting technologies, which prevent unauthorized firmware and software from executing during the startup process. Furthermore, the series is compliant with various security standards, ensuring that sensitive information remains protected throughout the printing process.

Networking is another key aspect of the HP 2800 series. With built-in Ethernet connectivity and optional wireless capabilities, it allows multiple users to access the printer simultaneously, improving collaboration and productivity within the workplace. Additionally, HP’s Mobile Printing solutions enable users to print from their smartphones or tablets, offering flexibility and convenience in today’s fast-paced business environment.

The HP 2800 series is also designed with energy efficiency in mind. It adheres to ENERGY STAR standards, ensuring lower energy consumption during operation and standby modes, which not only reduces costs but also minimizes the environmental impact.

Overall, the HP 2800 series stands out as a reliable, efficient, and secure printing solution for businesses looking to enhance their workflow and productivity. With its advanced features, robust performance, and commitment to security, it is an excellent investment for any organization aiming to optimize their printing capabilities.