Troubleshooting installation issues
If you had trouble installing the printer, check these items:
Problems printing alignment page
When printheads are installed or replaced, the printer automatically prints two alignment pages to align the printheads. This process takes about eight minutes. The alignment pages may be discarded after they are printed. If the printer does not print the pages, see General troubleshooting tips, or align the printheads manually (see To align the printheads).
Problems installing software
Verify the computer requirements
Make sure the computer meets the system requirements. See System requirements (Minimum).
Verify installation preliminaries
zBefore installing software on a Windows computer, ensure all other programs are closed.
zIf the computer does not recognize the path to the CD drive that you type, ensure you are specifying the correct drive letter.
zIf the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You can download the printer driver from http://www.hp.com/support/ businessinkjet2800.
Reinstall the printer software
If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation. Restart your computer, and
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