troubleshooting information

problem

possible cause and solution

A red X appears on the USB connect prompt

 

If a red X appears on the USB connect prompt, follow these steps:

 

1

Verify that the front panel cover is firmly attached, then unplug the

 

 

HP Officejet and plug it in again.

 

2

Verify that the USB and power cables are plugged in.

 

3

Verify that the USB cable is set up properly as follows:

 

 

Unplug the USB cable and plug it in again.

 

 

Do not attach the USB cable to a keyboard or non-powered

 

 

hub.

 

 

Verify that the USB cable is 3 meters or less in length.

 

 

If you have several USB devices attached to your computer, you

 

 

might want to unplug the others during the installation.

 

4

Continue with the installation and reboot the computer when

 

 

prompted. Then open HP Director and check for the essential icons

 

 

(scan picture, scan document, send fax, and hp gallery)

 

5

If the essential icons still do not appear in HP Director, remove the

 

 

software and then reinstall it as described in Some of the icons are

 

 

missing in the HP Director on page 114.

 

 

I received a message

If you receive an unknown error message, try to continue with the

that an unknown error

installation. If that doesn’t work, discontinue the installation and try to

has occurred

begin the installation again.

troubleshooting

reference guide

113

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HP 5510v, 5505, 5510xi manual Problem, Missing in the HP Director on

5510, 5510xi, 5510v, 5505 specifications

The HP 5505, 5510v, 5510xi, and 5510 series printers are part of HP's line of versatile all-in-one inkjet printers designed to meet various printing needs, whether at home or in small offices. These models offer a combination of features, technologies, and performance tailored for users seeking efficient printing solutions.

One of the standout features of the HP 5505 and its variants is their high-quality printing capability. These printers leverage HP's advanced ink technology, which produces vibrant colors and sharp text, ideal for both documents and photos. The printers support resolutions up to 4800 x 1200 optimized DPI, ensuring that each print comes out crisp and professional.

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Connectivity is another highlight of these models. The HP 5505 and 5510 series printers provide USB, Ethernet, and wireless connectivity options, allowing users to print from various devices, including smartphones, tablets, and computers. The built-in wireless technology enables convenient printing from anywhere in the office or home without the need for cumbersome cables.

User-friendly interfaces are standard across the HP 5505 series. With intuitive control panels that may include color touchscreens, users can easily navigate through settings, check ink levels, and select print options. This streamlined user experience enhances productivity and simplifies operation.

When it comes to paper handling, these printers are designed for efficiency. They usually feature automatic duplex printing, allowing users to print on both sides of the paper, helping to reduce paper usage and costs. Additionally, the input trays can hold a significant amount of paper, catering to larger print jobs without frequent reloads.

Energy efficiency is another key characteristic of the HP 5505 and its related models. They often comply with ENERGY STAR standards, which means they consume less power without sacrificing performance, making them an eco-friendly choice for environmentally conscious users.

In summary, the HP 5505, 5510v, 5510xi, and 5510 printers are robust all-in-one solutions that deliver exceptional quality, multifunctionality, and convenient connectivity options. Their user-friendly features and energy-efficient design make them an appealing choice for home users and small businesses looking for reliable printing technology.