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| troubleshooting information | |
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problem | possible cause and solution |
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The front panel displays | The HP Officejet has been set up with the incorrect language or | |||
the wrong language | country/region. Usually, you set the language and country/region | |||
| when you first set up the HP Officejet. However, you can change these | |||
| settings at any time by using the following procedure: | |||
| 1 Press Setup. |
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| 2 Press 6, then press 3. | |||
| This selects Preferences and then selects Set Language & | |||
| Country/Region. |
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| After starting the routine, the following prompt is presented on the | |||
| front panel display: | |||
| Press 11 for English? | |||
| If you want to change the language to English, enter 11 using | |||
| the keypad, or you can also scroll through the countries/regions | |||
| using | or | . Otherwise, wait for five seconds and the | |
| display changes automatically to the next available language. | |||
| When you see the language you want, enter its | |||
| using the keypad. |
3When prompted to confirm the language, press 1 for Yes or 2 for No.
You are prompted with all the countries/regions for the selected language. You can also scroll through the countries/regions
using or
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4Using the keypad, enter the
| 5 When prompted, press 1 for Yes or 2 for No. |
| 6 You can confirm the language and country/region by printing a |
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| a. Press Setup. |
| b. Press 1, then press 4. |
| This selects Print Report, and then selects |
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I received a message | The HP Officejet prompts you to align cartridges every time you install |
on the front panel | a new print cartridge. For more information, see align the print |
display to align the | |
print cartridges |
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My HP Officejet does | If the HP Officejet does not power on, make sure each connection from |
not power on | the power outlet to the HP Officejet is firmly connected, and wait a few |
| seconds for the HP Officejet to power on. Also, if the HP Officejet is |
| plugged in to a power strip, make sure the strip is turned on. |
troubleshooting
reference guide | 117 |