maintain your hp officejet

chapter 8

clean the print cartridge contacts

Clean the print cartridge contacts only if you get repeated front panel messages prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges.

Caution! Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time.

Make sure you have the following materials available:

•Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers.

•Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges).

Caution! Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP Officejet.

1Turn the HP Officejet on and open the print-carriage access door.

2After the carriage stops moving, unplug the power cord from the back of the HP Officejet.

3Push down on the top of the print cartridge to release it, and then pull it toward you out of its slot.

4Inspect the print cartridge contacts for ink and debris buildup.

5Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it.

6Hold the print cartridge by its sides.

7Clean only the contacts. Do not clean the nozzles.

Contacts

Nozzles - do not clean

8Place the print cartridge back into the carriage.

9Repeat if necessary for the other print cartridge.

10Close the print-carriage access door and plug in the HP Officejet.

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hp officejet 5500 series