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troubleshooting
chapter 14
problem | possible cause and solution |
The HP Officejet does | First check to see whether the print cartridge is out of ink. To do this, |
not print | |
| However, before you do this, check the print cartridge to make sure you |
| have properly removed its packaging. Being careful not to touch the |
| copper contacts or ink nozzles, make sure you have gently pulled the |
| pink tab to remove the plastic tape. |
| If you determine that you need to replace a print cartridge see replace |
| |
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I received a message | If either a paper jam or blocked carriage error message appears in the |
on the front panel | front panel display there might be some packing material inside the |
display about a paper | HP Officejet. Lift open the |
jam or a blocked | print cartridges and remove any packing material or other items that |
carriage | do not belong there. |
118 | hp officejet 5500 series |