troubleshooting

chapter 14

For more information on solving problems you could have while faxing with your HP Officejet, see the hp officejet 5500 series troubleshooting section in the onscreen hp photo & imaging help that came with your software.

problem

possible cause and solution

I have difficulties

• Make sure you connected the HP Officejet from the port labeled

when sending faxes

“1-LINE” to your telephone wall jack using the phone cord supplied

and when receiving

in the box with your HP Officejet.* This special 2-wire cord is

faxes

different from the more common 4-wire cords you might already

 

have in your office. Check the end of the cord and compare it to the

 

two types of cords shown below:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2-wire cord

4-wire cord

End view of the 2-wire phone

End view of a 4-wire phone cord

cord supplied in the box with

that will probably cause faxing

your HP Officejet

problems if connected directly to

 

your HP Officejet

*This possible cause/solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the HP Officejet, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

If you used the 4-wire cord, disconnect it, find the supplied 2-wire cord, and then connect the 2-wire cord to the HP Officejet (at the port labeled “1-LINE”). For more information on how to connect this cord, see fax setup on page 91.

Note: If the 2-wire cord is not long enough and you need to extend it, you might want to purchase an in-line coupler and use a 4-wire cord to increase the length. The type of coupler you would need allows you to connect a 2-wire cord at one end, and a 4-wire cord at the other. Attach the 2-wire cord from the “1-LINE” port of the HP Officejet to one side of the coupler; then attach a 4-wire cord from the opposite side of the coupler to the telephone wall jack.

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hp officejet 5500 series

Page 129 Page 131
Page 130
Image 130
HP 5510xi, 5505, 5510v manual Two types of cords shown below
Page 129 Page 131

5510, 5510xi, 5510v, 5505 specifications

The HP 5505, 5510v, 5510xi, and 5510 series printers are part of HP's line of versatile all-in-one inkjet printers designed to meet various printing needs, whether at home or in small offices. These models offer a combination of features, technologies, and performance tailored for users seeking efficient printing solutions.

One of the standout features of the HP 5505 and its variants is their high-quality printing capability. These printers leverage HP's advanced ink technology, which produces vibrant colors and sharp text, ideal for both documents and photos. The printers support resolutions up to 4800 x 1200 optimized DPI, ensuring that each print comes out crisp and professional.

In addition to printing, the HP 5505 series excels in multifunctionality. These devices typically include scanning, copying, and even faxing capabilities. This multifunctional versatility makes it easier for users to manage tasks from one machine, reducing the need for multiple devices and saving space.

Connectivity is another highlight of these models. The HP 5505 and 5510 series printers provide USB, Ethernet, and wireless connectivity options, allowing users to print from various devices, including smartphones, tablets, and computers. The built-in wireless technology enables convenient printing from anywhere in the office or home without the need for cumbersome cables.

User-friendly interfaces are standard across the HP 5505 series. With intuitive control panels that may include color touchscreens, users can easily navigate through settings, check ink levels, and select print options. This streamlined user experience enhances productivity and simplifies operation.

When it comes to paper handling, these printers are designed for efficiency. They usually feature automatic duplex printing, allowing users to print on both sides of the paper, helping to reduce paper usage and costs. Additionally, the input trays can hold a significant amount of paper, catering to larger print jobs without frequent reloads.

Energy efficiency is another key characteristic of the HP 5505 and its related models. They often comply with ENERGY STAR standards, which means they consume less power without sacrificing performance, making them an eco-friendly choice for environmentally conscious users.

In summary, the HP 5505, 5510v, 5510xi, and 5510 printers are robust all-in-one solutions that deliver exceptional quality, multifunctionality, and convenient connectivity options. Their user-friendly features and energy-efficient design make them an appealing choice for home users and small businesses looking for reliable printing technology.
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