Problem
The digital sender is not working.
Scanned pages are blank or have repeated patterns.
The image quality is poor.
The ADF feeds multiple sheets, skews sheets, or jams frequently.
Action to take
●Make sure that the power cord is securely connected to the device and that it is plugged into the power outlet.
●Make sure that the device is turned on.
●Clear any error messages on the control- panel display.
●Verify that the network cable is securely connected to the device.
●Verify that one of the two green LEDs just above the device network port is on.
Make sure that a page is not already on the glass.
●Make sure that the document you are trying to send is placed correctly in the ADF (face- up) or on the glass
●If possible, try changing some of the scan settings, such as resolution or file type, to improve the image quality.
●Adjust the guides so that they are snug against the stack but do not bend the stack.
●The maximum number of pages that the ADF can hold is 50 or fewer, depending on the type of media that is being loaded.
●The maximum number of pages that the output tray can hold is 50 or fewer. Make sure that more pages are not stacking up in the output tray.
●The paper must be stacked square and straight in the ADF.
●If the original was previously stapled or three-
●The type of media that is being loaded might not meet the required specifications. See the HP 9200C Digital Sender User Guide for media specifications.
English
ENWW | Troubleshooting 25 |
