HP 9200c manual Enww

Problem

An e-mail transmission did not arrive at the destination e-mail address.

A document that you sent to a folder did not arrive at the destination folder.

Action to take

●If you typed the e-mail address at the control panel, resend the e-mail message, making sure that you type the address correctly and that it is in the correct format (has no spaces, contains the required @ sign, and contains the required period).

●Resend the e-mail. Make sure that you type the name in the correct format in the From: field so that the message is not rejected and so that you receive a message back if the e- mail transmission fails.

●Have the network administrator verify that the SMTP server is functioning.

●Resend the document.

●Verify whether the file name might have been modified to resolve a duplicate-file- name error.

The bottom of a page that you sent is cut off.

The control panel is using the wrong language.

If the document was sent from the glass, the document page might be too long. The maximum length for documents scanned from the glass is A4, or 210 x 297 mm (8.27 x 11.69 inches).

Use the control-panel menu to set the correct language.

1.Push the MENU button.

2.Select CONFIGURE DEVICE on the control- panel display (the third menu item).

3.Touch SYSTEM SETUP (the fourth menu item).

4.Scroll down and touch LANGUAGE (the last menu item).

5.Touch the correct language.

26 Chapter 3 Troubleshooting and customer support ENWW