HP BOOK XE3 manual Suggestions for Troubleshooting, Scope of Diagnostic Tools

Suggestions for Troubleshooting

Table 3-1. Scope of Diagnostic Tools

Function

Bootup

Processor

Memory

DiagTools

Tests

(System menu)

Tests

(Memory menu)

Power-On Self-Test

Tests

Tests

Tests

Sycard PCCtest 450

DMI/TopTools (if installed)

Describes

Describes

Describes

BIOS Setup

Configures

Describes

Battery

Display

Hard disk

Floppy drive

Keyboard

Audio

Serial

Parallel

LAN

Modem

Infrared

PS/2 port

USB

Docking port

PCMCIA

AC adapter

Docking products

CD-ROM drive

Other plug-in modules

Tests

(Video menu)

Tests

(IDE menu)

Tests

(FDD menu)

Tests (KBD menu)

Tests (System, Misc menus)

Tests* (Misc menu)

Tests* (Misc menu)

Tests** (User menu)

Tests** (User menu)

Tests† (Misc menu)

Tests† (KBD, Misc menus)

Tests† (USB menu)

Tests

(using docks)

Tests

(Misc menu)

Tests ports and internal bus

Tests

(IDE menu)

Tests

Tests

Tests

Tests (with boot CD)

Tests

Describes

Describes

Describes

Describes

Describes

Describes

Describes

Describes

Describes

Describes

Describes

Status

Status

Describes

Describes

Configures

Describes

Configures

Configures

Configures

Configures

Configures

Configures

*The diagnostic test is more thorough if you use a loop-back connector.

**3Com modem only; the test checks only the internal hardware up to the mini-PCI card, and does not check the mini-PCI panel or any external cabling.

†Use an appropriate external device to exercise the port. See the help text for the tests in the menu.

3-4 Troubleshooting and Diagnostics HP OmniBook XE3