Code

Suggestions

2100h –

Replace the display assembly. Replace the

2102h

video PCA. Replace the motherboard. If error

 

also occurs with external monitor, replace the

 

motherboard.

2110h –

Replace the video PCA. Replace the

2120h

motherboard. Replace the display assembly.

2130h

Replace the display assembly. Replace the

 

video PCA. Replace the motherboard. If error

 

also occurs with external monitor, replace the

 

motherboard.

2140h –

Replace the video PCA. Replace the

2141h

motherboard. Replace the display assembly.

2150h

Replace the display assembly. Replace the

 

video PCA. Replace the motherboard. If error

 

also occurs with external monitor, replace the

 

motherboard.

9016h

Reset the notebook. Replace the motherboard.

9017h

See chapter 5 for cosmetic guidelines. If

 

warranted, replace the display assembly.

CD-ROM Tests

0A00h

Insert a CD in the drive.

0A01h

Repeat the test. Replace the CD-ROM drive.

0A02h

No repair. (Automatic close not supported.)

0A03h

Insert a different CD in the drive and repeat the

 

test. Make sure the CD-ROM drive is installed

 

properly. Replace the CD-ROM drive. Replace

 

the motherboard.

0A04h

Insert a data CD in the drive and repeat the

 

test.

0A05h

Insert a different CD in the drive and repeat the

 

test. Make sure the CD-ROM drive is installed

 

properly. Replace the CD-ROM drive. Replace

 

the motherboard.

0A06h

Insert a data CD in the drive and repeat the

 

test. Replace the drive.

0A07h

Repeat the test. Replace the drive.

0A08h

Insert an audio CD and repeat the test.

 

Replace the drive.

0A09h

Repeat the test. Replace the drive.

0A10h –

Insert an audio CD and repeat the test.

0A11h

Replace the drive.

0A12h

Insert a different multisession CD and repeat

 

the test. Replace the drive.

SMBUS Tests

0E00h –

Replace the motherboard.

0E20h

 

TI CardBus Tests

1201h

Remove any attached ISA or PCI cards and

 

repeat the test.

1202h –

Replace the motherboard.

1203h

 

1205h –

Insert a different PC Card and repeat the test.

1206h

Replace the PCMCIA socket. Replace the

 

motherboard.

1207h

Reset the notebook. Replace the motherboard.

USB Tests

1301h –

Replace the motherboard.

1306h

 

1312h –

Replace the motherboard.

1316h

 

 

Code

 

Suggestions

 

 

9006h

 

(See USB Port Test below.)

 

 

ACPI Tests

 

 

 

 

 

 

1701h – Replace the motherboard.

1702h

DVD Tests

1900h – Insert a different DVD in the drive and repeat

1902h

the test. Replace the DVD drive.

Fan Tests

9001h If the fan is already running, you may not hear a change. Check the heatsink connection. Replace the heatsink. Replace the motherboard.

9002h Reset the notebook. Replace the motherboard.

USB Port Test

9006h

Make sure a USB device is connected to the

 

USB port being tested. Select the correct speed

 

for the device. Try another USB device.

 

Replace the motherboard (or dock component,

 

if applicable).

IR Tests (FIR enabled, undocked)

9002h Reset the notebook. Replace the motherboard.

9007h – Reset the notebook. Run BIOS Setup and

9008h restore default settings. Replace the motherboard.

9009h Do not run this test in Windows. For the one- unit test, replace the motherboard. For the two- unit test, make sure the IR ports on the reflector and test computers are lined up. Replace the motherboard.

900Ah Repeat the test. For the two-unit test, make sure the IR ports on the reflector and test computers are lined up. Replace the motherboard.

900Ch Repeat the test. Make sure the IR ports on the reflector and test computers are lined up. Restart the reflector unit. Replace the motherboard.

Dock Tests

9071h, Update the notebook BIOS. Replace the dock’s

9073h electronics PCA.

9075h, Replace the dock’s electronics PCA. 9077h –

907Ah

907Bh Replace LED/button assembly in dock.

9082h Rerun test with known good computer. Replace electronics PCA in dock.

9088h Replace electronics PCA in dock.

Hard Disk Tests

9602h

Failure may occur soon. Back up data and

 

replace the hard disk.

9603h

Repeat the hard disk test. If other errors occur,

 

follow the instructions for those errors.

9604h

Back up data if possible, then reinstall

 

applications. Reformat the hard disk. If

 

necessary, recreate the Hibernate partition,

 

then run FDISK to partition the hard disk.

3-22 Troubleshooting and Diagnostics

HP OmniBook XE3

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HP BOOK XE3 manual Smbus Tests