Symptom

Battery has short operating time.

Battery indicator is inaccurate.

Display

Call Center:

Suggestions

Turn down display brightness.

Check Intel SpeedStep Technology settings in BIOS Setup Power menu. Try default setting.

Check settings in Power Management in Control Panel.

Certain applications can cause excess CPU and power usage. (User can get Intel Power Monitor from www.intel.com and monitor CPU load.)

When using applications with automatic save feature (such as MS Word), extend save time or disable to reduce hard disk access and power usage.

PCMCIA card use can affect battery life. Some PCMCIA cards draw power even while not in use.

Heavy modem use can affect battery operating time.

Time Remaining is an estimate based on how quickly the notebook is using power at that moment. It therefore depends on the current task, and assumes power will be used at the same rate until the battery runs out. So, for example, if the notebook is performing a task requiring a good deal of power (such as reading from a CD-ROM or DVD), the value will probably show too little time remaining.

Repair Center: Likely Causes

Battery.

Motherboard.

Repair Center:

Comments

Battery capacity often decreases after a year or more.

Dark display, no light.

Make sure notebook is turned on.

Check power supply. Adjust display brightness. Press Fn+F5 several times.

Make sure SDRAM modules are installed properly.

Make sure video PCA is installed properly.

Make sure CPU module is installed properly.

Try external monitor.

Display cable connection.

SDRAM modules. Video PCA.

CPU module. Display assembly. Motherboard.

Set DIP switch on video PCA to match label on display (see page 2-19).

Check cable connection. Replace SDRAM modules. Replace CPU module. Replace display assembly.

If external monitor displays no image, replace motherboard.

HP OmniBook XE3

Troubleshooting and Diagnostics

3-7