Symptom

Floppy drive

General problems.

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Repair Center:

Repair Center:

Suggestions

Likely Causes

Comments

 

 

 

Make sure floppy drive is

Floppy drive module

 

installed correctly.

or contacts.

 

Check settings in BIOS

Motherboard.

 

Setup.

 

 

Drive does not write to 1.44-MB floppy disks.

Drive reads from but does not write to 720- or 360-KB floppy disks.

CD-ROM/DVD

Particular CD-ROM/DVD not playing properly.

DVD movie stops playing.

Region Code error.

“System Error: Unable to read drive” message.

Keyboard

Some or all keys do not work properly.

External keyboard does not work.

Embedded numeric keypad does not work.

Make sure floppy disk is not write-protected.

Make sure floppy disks are not write-protected.

Format floppy disks using DOS “format /f:720” or “format /f:360” command.

Check disk for dirt or damage, and clean with soft cloth or replace.

DVD may be double-sided.

Movie may be paused. Press Play button.

DVD is intended for different world region.

Make sure disk is clean and inserted correctly.

Wait 5 to 10 seconds after closing tray before pressing Play.

Restart notebook.

Make sure CD-ROM/DVD drive is installed properly.

Check settings in BIOS Setup.

Check settings in BIOS Setup.

Press Fn+F8 to activate numeric keypad, and Lock key to turn on number lock.

Avoid touching touch pad while booting or resuming.

Floppy drive module.

Floppy drive module.

CD-ROM/DVD drive assembly.

Motherboard.

Keyboard.

Motherboard.

External keyboard. Motherboard.

Keyboard.

Top case.

Motherboard.

Try reinserting ribbon cable in connector on motherboard.

HP OmniBook XE3

Troubleshooting and Diagnostics

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