Interpreting the Results

The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these suggestions in combination with other troubleshooting information.

Table 3-1. DiagTools Error Codes

Code Suggestions

System Tests

0001h – Make sure the CPU module is seated properly.

0008h Replace the CPU module.

0009h Replace the CPU module. Replace the motherboard.

0010h – Make sure the CPU module is seated properly.

0016h Replace the CPU module.

001Eh Make sure the CPU module is seated properly. Replace the CPU module. Replace the motherboard.

0020h – Make sure the CPU module is seated properly.

002Fh Replace the CPU module.

0030h – Replace the motherboard.

0032h

0040h Replace the motherboard.

0041h Run BIOS Setup and check IRQ assignments for all devices.

0050h – Replace the motherboard.

0052h

0060h – Replace the motherboard.

0063h

0070h Replace the motherboard.

0071h – Reset the notebook, then run BIOS Setup and

0076h check settings. Replace the motherboard.

0077h Replace the motherboard.

0078h Reset the system, then run BIOS Setup and check settings. Replace the motherboard.

0079h Replace the motherboard.

0083h – Replace the motherboard. 008Ah

00C0h – Replace the CPU module. 00CCh

Memory Tests

The addresses below are absolute (32-bit) addresses, and are not in the segment:offset format.

0100h – Replace the motherboard.

0102h

0120h Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

0130h Test with cache off. Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

0131h Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

0132h Replace the SDRAM module (each 01000000h represents 16 MB).

0135h – Replace the SDRAM module (each 01000000h

0137h represents 16 MB).

0140h – Replace the SDRAM module (each 01000000h

0150h represents 16 MB). Replace the motherboard.

Code Suggestions

0160h Remove all but one SDRAM module and repeat the test. Check the CPU module for shorts. Replace the CPU module. Replace the motherboard.

0170h – Replace the motherboard.

0172h

0180h Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

0181h Enable external cache memory through BIOS Setup. Replace the CPU module.

0182h Unload HIMEM.SYS or any programs using the extended memory allocated by HIMEM.SYS.

0183h Check installation of the SDRAM module. Replace the SDRAM module. Replace the motherboard.

0184h Check installation of the SDRAM module. Replace the SDRAM module. Replace the CPU module. Replace the motherboard.

0190h – Replace the SDRAM module (each 01000000h

01A0h represents 16 MB). Replace the motherboard.

01A1h – Replace the CPU module. 01A4h

01B0h Test with cache off. Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

01B1h Replace the SDRAM module (each 01000000h represents 16 MB). Replace the motherboard.

01B2h Replace the SDRAM module (each 01000000h represents 16 MB).

01B3h Replace motherboard.

Hard Disk Tests

0201h Replace the hard disk. Replace the motherboard.

0202h, Check test parameters and repeat the test.

0204h Replace the hard disk.

0205h Replace the motherboard.

0207h Run BIOS Setup and check the hard disk type. Check the hard disk connection. Replace the hard disk. Replace the motherboard.

0208h – Transient DMA error. Repeat the test.

0209h

020Ah – Repeat the test. Run SCANDISK or equivalent. 0211h

0220h Replace the motherboard.

0240h Replace the hard disk. Replace the motherboard.

0252h, Re-enter test parameters and repeat the test.

0254h Replace the hard disk.

025Ah, Repeat the test. Run SCANDISK or equivalent,

0260h Replace the hard disk.

3-20 Troubleshooting and Diagnostics

HP OmniBook XE3