•Take steps to improve the copy quality
◦Use quality originals.
◦Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images. See Media specifications for more information.
◦Use or make a carrier sheet to protect your originals.
•Check the printer
◦The scanner lid might not be closed correctly.
◦The scanner glass or lid backing might need cleaning. See Maintain the printer for more information.
◦The automatic document feeder (ADF) might need cleaning. See Maintain the printer for more information.
Copy defects are apparent•Vertical white or faded stripes
The media might not meet
•Too light or dark
Try adjusting the contrast and
•Unwanted lines
The scanner glass, lid backing, or frame might need cleaning. See Maintain the printer for more information.
•Black dots or streaks
Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass or lid backing. Try cleaning the printer. See Maintain the printer for more information.
•Copy is slanted or skewed
If you are using the automatic document feeder (ADF), check the following:
◦Make sure that the ADF input tray is not too full.
◦Make sure that the ADF width adjusters are snug against the sides of the media.
•Unclear text
◦Try adjusting the contrast and
◦The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change copy settings.
•Incompletely filled text or graphics
Try adjusting the contrast and
•Large, black typefaces look splotchy (not smooth)
The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change copy settings.
•Horizontal grainy or white bands in
The default enhancement setting might not be suitable for the job. Check the setting and change it to enhance text or photographs, if needed. For more information, see Change copy settings.
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