$Oj«Ulh | HP 7500A E910 C9309A#B1H specs

Chapter 8

For the most current list of telephone support numbers, see www.hp.com/support.

www.hp.com/support

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Image 88

HP 7500A E910 C9309A#B1H manual $Oj«Ulh

Contents

Officejet 7500A Page HP Officejet 7500A E910 e- All-in-One Safety information Copyright informationHewlett-Packard Company notices Acknowledgements Contents Copy ScanFax Web Solve a problemWork with ink cartridges Printer prints slowly Technical information Printer specifications Additional fax setup HP supplies and accessoriesNetwork setup Printer management tools Accessibility Get startedVisual Mobility Understand the printer parts Eco-TipsFront view Printing supplies area Back view Overview of buttons and lights Use the printer control panelLabel Name and Description Control-panel display icons Icon Purpose Change printer settings Select the modeTo select a different mode To change settings for a mode HP Digital Solutions Finding the printer model numberSelect print media Scan to Computer Recommended papers for printing and copying Tips for selecting and using media Recommended papers for photo printingHP Photo Value Packs HP Advanced Photo Paper Load an original on the scanner glass To load an original on the scanner glass Load an original in the automatic document feeder ADF To load an original in the document feeder tray Load standard-size media Load mediaTo load media Load media Load Envelopes To load envelopes Load cards and photo paper To load cards and photo paper Load custom-size media Load transparenciesTo load transparencies Insert a memory card To insert a memory card To clean the scanner glass Clean the scanner glassMaintain the printer Clean the exterior Clean the automatic document feeder ADF To clean the rollers or separator pad Maintain the printer Chapter Turn off the printer Print Print documents Print brochures Print documents WindowsPrint documents Mac OS Print brochures Windows Print on envelopes Print brochures Mac OSPrint on envelopes Windows Quality Normal or Best Print photos Print on envelopes Mac OSPrint photos on photo paper Windows Print photos on photo paper Mac OS Quality Best or Maximum dpi Print photos from a memory deviceTo print selected photos Print on special and custom-size paper To print camera-selected photos using the Dpof standardPrint Dpof photos Set up custom sizes Mac OS Print borderless documentsPrint on special or custom-size paper Mac OS Select Manage Custom Sizes in the Paper Size pop-up menu HP ePrint Print borderless documents WindowsPrint borderless documents Mac OS Click Print Borderless from the Borderless Printing option Two-sided printing duplexing Scan an original ScanScan to a computer Scan to a memory card Scan a larger original A3 or 11x17 inchTouch Start Scan To scan an original from the printer control panel To scan an original from ArcSoft Windows only Scan using Webscan Scanning documents as editable text Scanning documents as editable text Copy Copy documentsTo copy documents Copy a large original A3 or 11x17 inch Change copy settings To change copy settings for a single job Send a fax FaxSend a standard fax To send a standard fax from the printer control panel Send a standard fax from the computerWindows Mac OS Send a fax manually from a phoneTo send a fax manually from an extension phone Send a fax using monitor dialing Send a fax from memory Schedule a fax to send later Send a fax in Error Correction Mode Send a fax to multiple recipients Receive a fax manually Receive a faxTo receive a fax manually Set up backup fax To set backup fax from the printer control panelOn Error Only Off Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set automatic reduction for incoming faxes Set the paper size for received faxesTo set automatic reduction from the printer control panel Block unwanted fax numbers Receive faxes to your computer Fax to PC and Fax to Mac To set up Fax to PC Windows To set up Fax to Mac Mac OSModify Fax to PC or Fax to Mac settings To modify settings from the printer’s control panel Set up speed-dial entries Set up and change speed-dial entriesTo set up speed-dial entries Turn off Fax to PC or Fax to Mac Set up and change group speed-dial entries To set up group speed-dial entriesDelete speed-dial entries To change group speed-dial entries Change fax settings Configure the fax headerSet the answer mode Auto answer Print a list of speed-dial entries To set the answer mode Set the number of rings before answeringChange the answer ring pattern for distinctive ring To set the number of rings before answering Set the dial type To change the answer ring pattern for distinctive ringTo set the dial type Touch to select Tone Dialing or Pulse Dialing Touch Fax Setup, and then touch Advanced Fax Setup Set the redial optionsSet the fax speed To set the redial options Fax and digital phone services Set the fax sound volumeTo set the fax sound volume Fax over Internet Protocol Use reports Print fax confirmation reports Print fax error reports Print and view the fax log Clear the fax logPrint the details of the last fax transaction Print a Caller ID Report To view the Call History Web HP Apps Marketsplash by HP Work with ink cartridges Information on ink cartridges and the printhead Replace the ink cartridges Check the estimated ink levelsRelated topics To replace the ink cartridges Replace the ink cartridges Store printing supplies Usage information collection To turn off usage information collection If you have a problem, follow these steps Solve a problemHP support HP support by phone Obtain electronic supportBefore you call Phone support period Telephone support numbers $OJ«ULH Troubleshooting topics General troubleshooting tips and resourcesAfter the phone support period Solve printing problems Printer shuts down unexpectedlyAlignment fails Printer takes a long time to print Print troubleshooting Envelopes print incorrectly Solution 2 Check the envelope type Solution 3 Tuck the flaps to avoid paper jamsBorderless printing Borderless printing produces unexpected results Solution 1 Turn on the printer Solution 2 Load paper in the input traySolution 3 Select the correct printer Solution 4 Check the printer driver status Solution 7 Clear the paper jam Solution 6 Remove all cancelled print jobs from the queueSolution 8 Make sure the print carriage can move freely Solution 10 Restart the printer Order Printer prints meaningless charactersMargins are not printing as expected To check your margin settings Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Text or graphics are cut off at the edge Solution 1 Check the margin settings Solution 2 Check the layout of the documentSolution 3 Load the stack of papers correctly To preview the print layout Solution 4 Try printing with borders Blank page came out while printing Solution 3 Check the ink levels Solution 4 Clean the printheadSolution 5 Load paper in the input tray Paper is not picked up from the input tray Solution 3 Check the print settings Solution 2 Make sure the paper is loaded correctlySolution 4 Clean the rollers Solution 5 Check for a paper jam Print quality troubleshootingSolution 6 Service the printer Solution 2 Check the paper loaded in the input tray Wrong, inaccurate, or bleeding colors Solution 3 Check the paper type Solution 4 Check the ink levels Solution 6 Align the printhead Solution 5 Check the print settingsSolution 7 Clean the printhead Solution 8 Contact HP support Ink is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 5 Clean the printhead Solution 6 Contact HP support Solution 1 Check the paper type Solution 2 Use a higher print quality setting Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Solution 2 Check your print settings Solution 4 Align the printhead Solution 2 Check the paper type Solution 1 Check the print settingsPrintouts are faded or have dull colors Solution 5 Contact HP support Printouts seem blurry or fuzzy Solution 2 Use a higher quality image Solution 3 Print the image in a smaller size Solution 2 Make sure only one type of paper is loaded Vertical streaksPrintouts are slanted or skewed Printouts have vertical streaks Ink streaks on the back of the paper Poor black text Solution 2 Use TrueType or OpenType fonts Solution 3 Align the printhead Printhead maintenance Solution 1 Use a lower print quality settingSolution 3 Contact HP support Printer prints slowly Clean the printhead To clean the printhead from the control panelAlign the printhead To align the printhead from the control panel Print quality troubleshooting 115 Good color bars Ink LevelsCartridge color Ragged, irregularly streaked, or faded bars Regular white streaks in the bars Bar colors are not uniform Large Black Font Text Alignment Patterns Advanced printhead maintenance To reinstall the printhead If you see no defects Print quality troubleshooting 121 To clean the printhead Print quality troubleshooting 123 To clean the electrical contacts in the printer Clean the sensor windows on the ink cartridges Advanced ink cartridge maintenanceTo clean the sensor window on the ink cartridges To remove the ink cartridges Media is not supported for the printer or tray Solve paper-feed problemsMedia is not picked up from a tray Media is not coming out correctly Pages are skewing Solve copy problems No copy came out Documents are missing or faded Copies are blankSize is reduced Copy quality is poor Copy defects are apparent Solve scan problems Printer prints half a page, then ejects the paperPaper mismatch Copy A3/11x17 animation did not display Scan takes too long Part of the document did not scan or text is missing Error messages appear Text cannot be editedScanned image quality is poor Check the originals Scan defects are apparent Solve fax problems Scan A3/11x17 animation did not displayFax test failed Size is reduced Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Back view of the printer Solve fax problems 139 Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off Hook Printer is having problems sending and receiving faxes Solve fax problems 143 Printer is having problems sending a manual fax Solution Printer cannot receive faxes, but can send faxes Solution Printer cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine Solution Phone cord that came with my printer is not long enoughTo extend your phone cord Color faxes do not print Solve problems using HP Web services Solve problems using HP Web sites and servicesComputer cannot receive faxes Fax to PC and Fax to Mac Solve photo memory card problems Solve problems using HP Web sitesPrinter cannot read the memory card Printer cannot read photos on the memory card Solve wired Ethernet network problems General network troubleshooting Basic wireless troubleshooting Solve wireless problemsAdvanced wireless troubleshooting To check a wireless connection Make sure the printer is on the network Make sure that the printer is connected to your networkNetwork Status To access the EWS Check to see if you can access the EWSMake sure the printer is online and ready Solve wireless problems 155 Configure your firewall to work with printers Add hardware addresses to a wireless access point WAP Advanced firewall information Incoming UDP ports 137, 138, 161Ports are used for the following functions Printing TCP port Photo card upload Solve printer management problems EWS cannot be opened Troubleshoot installation issues Hardware installation suggestionsCheck the printer IP address Hardware tips Check the printer HP software installation suggestions Make sure the ink cartridges are correctly installedCheck the printhead and ink cartridges Check the computer system Solve network problems Verify installation preliminariesGeneral network troubleshooting Click Start, then click Printers or Printers and Faxes Problems connecting to a wired network To reset the printers network settingsUnderstand the Printer Status Report Printer Status Report Understand the network configuration Network Configuration Clear jams Clear paper jams To clear a paper jam from the rear door Avoid paper jams To clear a paper jam in the automatic document feeder ADF Warranty information Technical information Hewlett-Packard limited warranty statement HP product Duration of limited warranty Ink cartridge warranty information Physical specifications Printer specificationsPrinter features and capacities Network protocol specifications Processor and memory specificationsSystem requirements Media specifications Embedded Web server specificationsUnderstand specifications for supported media Size Cards Media size Envelopes Main trayPhoto media Other media Weight Understand supported media types and weights Location TypeSet minimum margins Print resolution Guidelines for two-sided duplex printing Copy specifications Fax specificationsPrinter control panel setting Paper type Scan specifications HP Web site specificationsOperating environment Photo dpi Very Fine dpi Standard dpi Memory card specifications Acoustic emission specificationElectrical requirements Regulatory information FCC statement Vcci Class B compliance statement for users in Japan Gloss of housing of peripheral devices for Germany LED indicator statementNoise emission statement for Germany Appendix a Regulatory information 185 Australia wired fax statement Regulatory information for wireless products Exposure to radio frequency radiation European Union regulatory notice Regulatory model number Declaration of conformity Declaration of Conformity Environmental product stewardship program Environmental product stewardship program 191 Power consumption Third-party licenses HP Officejet 7500A E910 e-All-in-OneLICENSE.aes-pubdom--crypto LICENSE.expat-mit--expat Appendix a Page LICENSE.sha2-bsd--noscrypto LICENSE.zlib--zlibPage HP supplies and accessories Order printing supplies onlineSupplies Ink cartridges HP media Additional fax setup Set up faxing parallel phone systems Choose the correct fax setup for your home or office USA Other equipment or services sharing your fax line DSL PBX Case a Separate fax line no voice calls received Case B Set up the printer with DSL To set up the printer with a separate fax line To set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring service To set up the printer with a shared voice/fax line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail Set up the printer with a computer dial-up modem To set up the printer with voice mail To set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem Example of a parallel splitter Case H Shared voice/fax line with computer modem To set up the printer with a computer DSL/ADSL modemShared voice/fax with computer dial-up modem Back view of the printer Shared voice/fax with computer DSL/ADSL modem Example of a parallel splitter Case I Shared voice/fax line with answering machine Set up faxing parallel phone systems 217 Back view of the printer Page Back of the printer Set up faxing parallel phone systems 221 Serial-type fax setup Test fax setup To test fax setup via the printer control panel Network setup Change basic network settingsChange advanced network settings View and print network settings Set up the printer for wireless communication View IP settingsChange IP settings Reset network settings Communication mode Understand 802.11 wireless network settingsNetwork name Ssid Test the wireless connection Security settingsChange the connection method Data encryption Guidelines for ensuring wireless network security To add hardware addresses to a WAPOther guidelines To change the connection method Mac OS Guidelines for reducing interference on a wireless network Uninstall and reinstall the HP softwareTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Printer management tools HP printer software WindowsHP Utility Mac OS Embedded Web server About cookies To open the embedded Web server How do I? Fax Memory Full Errors WindowsPrinter Disconnected Cartridge Problem Printhead ProblemInk Alert Solution 2 Install the ink cartridges correctly Solution 3 Clean the electrical contactsSolution 4 Replace the ink cartridge Paper Mismatch Cartridge cradle cannot move Paper JamPrinter is out of paper Printer Offline General printer error Previously used ink cartridge installedDocument failed to print Door or cover open Symbols/Numerics IndexPage Page OCR Page Twain Page 246 Page Hewlett-Packard Development Company, L.P