Chapter 5

TIP: Support for traditional fax transmission over any Internet protocol telephone systems are often limited. If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn off ECM, you cannot send and receive color faxes. (For more information about changing the fax speed, see Set the fax speed. For more information about using ECM, see Send a fax in Error Correction Mode.

If you have questions about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance.

Use reports

You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer.

By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). For more information, see Printer management tools.

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

NOTE: Ensure that the printhead and ink cartridges are in good conditions and installed properly. For more information, see Work with ink cartridges.

This section contains the following topics:

Print fax confirmation reports

Print fax error reports

Print and view the fax log

Clear the fax log

Print the details of the last fax transaction

Print a Caller ID Report

View the Call History

Print fax confirmation reports

If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On (Fax Send) or On (Send & Receive).

The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

68 Fax