Chapter 8

Solution 3: Load the stack of papers correctly

Solution 4: Try printing with borders

Solution 1: Check the margin settings

Solution: Check the printer margins.

Make sure the margin settings for the document do not exceed the printable area of the printer.

To check your margin settings

1.Preview your print job before sending it to the printer.

In most software applications, click the File menu, and then click Print Preview.

2.Check the margins.

The printer uses the margins you have set in your software application, as long as they are greater than the minimum margins the printer supports. For more information about setting margins in your software application, see the documentation that came with the software.

3.Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application.

Cause: The margins were not set correctly in your software application.

If this did not solve the issue, try the next solution.

Solution 2: Check the layout of the document

Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the printer.

To preview the print layout

1.Load the correct paper size into the input tray.

2.Preview your print job before sending it to the printer.

In most software applications, click the File menu, and then click Print Preview.

3.Check the graphics in the document to make sure that the current size fits within the printable area of the printer.

4.Cancel the print job if the graphics do not fit in the printable area of the page.

TIP: Some software applications allow you to scale the document to fit the paper size currently selected. Additionally, you can scale the size of a document from the print Properties dialog box.

Cause: The size of the document you were printing was larger than the paper loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 3: Load the stack of papers correctly

Solution: If the paper is misfeeding, it could cause parts of the document to cut off.

94 Solve a problem

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HP C9309A Solution 1 Check the margin settings, Solution 2 Check the layout of the document, To preview the print layout