Print troubleshooting.................................................................................................................
87
Envelopes print incorrectly.................................................................................................
Borderless printing..............................................................................................................
88
The printer is not responding or nothing happens when I try to print.................................
The printer prints meaningless characters.........................................................................
92
Page order..........................................................................................................................
The margins are not printing as expected..........................................................................
Text or graphics are cut off at the edge of the page...........................................................
93
A blank page came out while printing.................................................................................
95
Paper is not picked up from the input tray..........................................................................
96
Print quality troubleshooting.....................................................................................................
98
Wrong, inaccurate, or bleeding colors................................................................................
99
Ink is not filling the text or graphics completely................................................................
102
The printout has a horizontal band of distortion near the bottom of a borderless
print...................................................................................................................................
104
Printouts have horizontal streaks or lines.........................................................................
105
Printouts are faded or have dull colors.............................................................................
107
Printouts seem blurry or fuzzy..........................................................................................
108
Vertical streaks.................................................................................................................
110
Printouts are slanted or skewed.......................................................................................
Ink streaks on the back of the paper................................................................................
111
Poor black text..................................................................................................................
The printer prints slowly....................................................................................................
113
Printhead maintenance.....................................................................................................
Clean the printhead....................................................................................................
114
Align the printhead......................................................................................................
Print and evaluate a print quality report......................................................................
Advanced printhead maintenance..............................................................................
120
Advanced ink cartridge maintenance.........................................................................
125
Solve paper-feed problems....................................................................................................
127
Solve copy problems..............................................................................................................
129
No copy came out.............................................................................................................
Copies are blank...............................................................................................................
130
Documents are missing or faded......................................................................................
Size is reduced.................................................................................................................
Copy quality is poor .........................................................................................................
131
Copy defects are apparent...............................................................................................
The printer prints half a page, then ejects the paper........................................................
132
Paper mismatch................................................................................................................
Copy A3/11x17 animation did not display........................................................................
Solve scan problems..............................................................................................................
Scanner did nothing..........................................................................................................
Scan takes too long..........................................................................................................
133
Part of the document did not scan or text is missing........................................................
Text cannot be edited.......................................................................................................
134
Error messages appear....................................................................................................
Scanned image quality is poor ........................................................................................
Scan defects are apparent...............................................................................................
135
Scan A3/11x17 animation did not display.........................................................................
136
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