HP 7500A E910 C9309A#B1H Printouts are faded or have dull colors, Solution 2 Check the paper type

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Cause: There was a problem with the printhead.

Printouts are faded or have dull colors

Try the following solutions if the colors in your printout are not as bright and intense as you expected.

•Solution 1: Check the print settings

•Solution 2: Check the paper type

•Solution 3: Check the ink levels

•Solution 4: Clean the printhead

•Solution 5: Contact HP support

Solution 1: Check the print settings

Solution: Check the print settings.

•Check the paper type setting to make sure it matches the type of paper loaded in the input tray.

•Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

Cause: The paper type or print quality settings were set incorrectly.

If this did not solve the issue, try the next solution.

Solution 2: Check the paper type

Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the printer.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store specialty media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper from curling.

For more information, see:

Select print media

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 3: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

Print quality troubleshooting 107