To clear a paper jam from the rear door
Use these steps to clear a paper jam.
1.Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the printer.
CAUTION: Trying to clear a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper jams through the rear door.
2.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer. If you do not remove all the pieces of paper from the printer, more paper jams are likely to occur.
3.Replace the rear door. Gently push the door forward until it snaps into place.
4.Touch OK to continue the current job.
Clear jams | 165 |