HP 7500A E910 C9309A#B1H Solution 5 Check the print settings, Solution 6 Align the printhead

Solution 5: Check the print settings

Solution: Check the print settings.

•Check the print settings to see if the color settings are incorrect.

For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors.

•Check the print quality setting and make sure it matches the type of paper loaded in the printer.

You might need to choose a lower print quality setting if colors are running into each other. Or, choose a higher setting if you are printing a high-quality photo, and then make sure photo paper such as HP Advanced Photo Paper is loaded in the input tray.

NOTE: On some computer screens, colors might appear differently than they do when printed on paper. In this case, there is nothing wrong with the printer, print settings, or ink cartridges. No further troubleshooting is required.

For more information, see:

Select print media

Cause: The print settings were set incorrectly.

If this did not solve the issue, try the next solution.

Solution 6: Align the printhead

Solution: Align the printhead.

Aligning the printer can help ensure excellent print quality.

For more information, see:

Align the printhead

Cause: The printer needed to be aligned.

If this did not solve the issue, try the next solution.

Solution 7: Clean the printhead

Solution: Check the following potential problems, and then clean the printhead.

•Check the orange pull tab on the ink cartridges. Make sure they were completely removed.

•Make sure all ink cartridges are correctly installed.

•Make sure you turn off the printer by using the Power button. This allows the printer to protect the printhead.

Print quality troubleshooting 101