![](/images/new-backgrounds/1319455/319455221x1.webp)
hp instant support
How hp instant support works
Information is gathered from your product and securely transmitted to
Before any of the product data is sent to
Information you can get from hp instant support
The hp instant support Web site provides these tools for troubleshooting and for maintenance:
●Firmware and software updates.
●Troubleshooting for recent events that are listed on the Event Log. For example, the product might show a jam as the most recent event listed in the event Log. The hp instant support Web site detects the event and provides troubleshooting information for the jam.
●Support packs.
●Product documentation, such as user guides and getting started guides.
Shop for Supplies
The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies from a reseller of your choice. The supplies that you need are preselected. You can change quantities or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller.
Other Links
ENWW | hp instant support 101 |