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HP CP1520 Interpret control panel messages, Control panel message types, Control panel messages

Models: CP1520

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Interpret control panel messages

Control panel message types

The control panel messages indicate the current product status or situations that might require action.

Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.

Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.

Status-alert messages appear on the computer screen (in addition to control panel messages) when the product has certain problems. If a status-alert message is available, a appears in the Status

alert column in the following table.

Control panel messages

Control panel message	Status alert	Description	Recommended action

10.XXXX Supply error	The e-label for one of the print
	cartridges cannot be read or is
	missing.
	● 10.0000 = black e-label
	error

Reinstall the print cartridge.

Turn the product off and then on.

If the problem is not solved, replace the print cartridge.

●10.0001 = cyan e-label error

●10.0002 = magenta e-label error

●10.0003 = yellow e-label error

●10.1000 = black e-label is missing

●10.1001 = cyan e-label is missing

●10.1002 = magenta e-label is missing

●10.1003 = yellow e-label is missing

ENWW	Interpret control panel messages 117

Image 131

HP CP1520 manual Interpret control panel messages, Control panel message types, Control panel messages

Contents

User Guide Page HP LaserJet Pro CP1520 color printer series Trademark Credits Copyright and LicenseConventions used in this guide Iv Conventions used in this guide Table of contents Use the product with Mac Vii Color 111 132 165 151153 163181 Product basics HP LaserJet Pro CP1520 color printer series Product comparisonAccessibility features Environmental featuresFront view Product viewsInterface connections Back viewNNB Serial number and model number locationControl panel layout Enww Control panel menus Reports menu Quick Forms menu System Setup menu Cartridge. You can acknowledge Only. To configure the product toControl panel button ThresholdMenu item Sub-menu item Description Touch the System SetupWhen you choose to replace Dark Default is RegularService menu Network Setup menu Software for Windows HP PCL 6 driver description Supported operating systems for WindowsSupported printer drivers for Windows Select the correct printer driver for WindowsClick Properties or Preferences Change print job settingsHP UPD PCL 5 driver description PrintChange the product configuration settings Change printer-driver settings for WindowsChange the default settings for all print jobs Windows Vista and Windows Remove software for WindowsSupported utilities for Windows Windows XPSoftware Other Windows components and utilitiesSoftware for other operating systems Use the product with Mac Supported printer drivers for Mac Install software for Mac operating systemsSoftware for Mac Supported operating systems for MacObtain the IP address Install software for Mac computers on a wired network IPInstall the software Connect the product to a wireless network using a USB cable Install software for Mac computers on a wireless networkConnect the product to a wireless network using WPS HP Utility for Mac Change printer-driver settings for MacRemove software from Mac operating systems Software for Mac computersOpen the HP Utility HP Utility featuresSupported utilities for Macintosh Change the paper size and type with Mac Cancel a print job with MacCreate and use printing presets with Mac Print with MacOrientation options Resize documents or print on a custom paper size with MacPrint a cover page with Mac Use watermarks with MacPrint on both sides manually Print multiple pages on one sheet of paper with MacPrint on both sides of the page duplex printing with Mac Set the color options with Mac Use the Services menu with MacConnect the product Printer sharing disclaimer CD installationSupported operating systems for networks Connect with USBObtain the IP address Install the product on a wired networkConnect to a network Supported network protocolsInstall the software Connect the product to a wireless network using a USB cable Connect the product to a wireless network using WPSReduce interference on a wireless network Disconnect from the wireless networkWireless security Advanced wireless setupWireless communication modes Connect the product to an ad-hoc wireless network Configure IP network settingsView or change network settings Link speed and duplex settings Set or change the product passwordEnww Paper and print media Media type Understand paper useSpecial paper guidelines Media type Do not Change the printer driver to match the paper type and sizeSupported paper sizes Size DimensionsSupported paper types Paper type Dimensions1 Weight Capacity2 Paper orientationLoad Tray Load paper traysLoad paper trays Enww Paper use Configure the product Print Configure traysConfigure trays from the control panel Enww Print tasks Cancel a print job Get help for any printing option with Windows Basic print tasks with WindowsOpen the printer driver with Windows Use a printing shortcut with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows Create printing shortcuts Select an existing shortcut as a base Print tasks Select the page size with Windows Improve print quality with WindowsSelect the paper tray with Windows Select a custom page size with WindowsSelect the paper type with Windows Print on both sides duplex with Windows Enww Print multiple pages per sheet with Windows Select page orientation with Windows Enww Set color options with Windows Print on preprinted letterhead or forms with Windows Additional print tasks with WindowsPrint colored text as black grayscale with Windows Enww Print on special paper, labels, or transparencies Enww Enww Print the first or last page on different paper with Windows Enww Scale a document to fit page size Enww Create a booklet with Windows Add a watermark to a document with WindowsEnww Enww Color Change the color options Adjust colorChange the color theme for a print job Edge Control Setting descriptionManual color options Neutral Grays Setting description Setting options HalftoneUse the HP EasyColor option for Windows Match colors Color Manage and maintain Print information pages Print information pages View the HP ToolboxFX Use HP ToolboxFXEvent log System SettingsHP ToolboxFX sections StatusDevice Information Print Density Paper SetupPrint Quality Color CalibrationPaper Types Other Links Print SettingsNetwork Settings Shop for SuppliesOpen the HP Embedded Web Server Use the HP Embedded Web ServerSystem tab HP Embedded Web Server featuresStatus tab Networking tab Print tabAssign a system password Use HP Web Jetadmin softwareProduct security features Print when a print cartridge reaches estimated end of life Economy settingsManage supplies and accessories Powersave modesHP fraud hotline and Web site Manage print cartridgesPrint-cartridge storage HP policy on non-HP print cartridgesPrint cartridge layout Recycle suppliesReplace print cartridges Replacement instructionsEnww Enww Enww Install memory DIMMs Install memory DIMMsEnww Next to Automatic Configuration , select Update Now Enable memoryClick Settings Click the Device Settings tabMemory allocation Check Dimm installationEnww Product updates Clean the productSolve problems Self help Solve problems checklist Enww Factors that affect product performance Restore factory-settings Control panel messages Interpret control panel messagesControl panel message types Turn off then on Fuser errorXX Error Service error Fan errorCyan in wrong position Black in wrong positionBlack Very Low Cyan Cartridge LowPress OK Front door open Device errorGenuine HP supply installed Install Color cartridgeMagenta Cartridge Low Cleaning Page OK to startLoad tray 1 plain Size Load tray 1 Type SizeOff then on Non HP supply installedSetup menu is set to Stop Print failureUsed supplies in use Used supply installedPress OK to continue Used color Cartridge in usePrevent paper jams Paper feeds incorrectly or becomes jammedProduct does not pick up paper Product picks up multiple sheets of paperJam locations Clear jamsJam in Tray Enww Jam in Tray Jam in the fuser area Jam in the output bin Change the paper type setting for Mac Solve image quality problemsUse the correct paper type setting in the printer driver Change the paper type setting for WindowsChange the color options Adjust color settings in the printer driverChange the color theme for a print job Use paper that meets HP specifications Check the print cartridges Print a cleaningCalibrate the product to align the colors Print the Supplies Status Type of print cartridge Steps to resolve the problemSection Print-cartridge Interpret the Print QualityInspect the print cartridge for damage HP PCL 6 driver Use the printer driver that best meets your printing needsRepeating defects HP UPD PCL HP UPD PS driverProduct prints slowly Product does not print or it prints slowlyProduct does not print Computer is using the incorrect IP address for the product Solve connectivity problemsSolve direct-connect problems Solve network problemsComputer is unable to communicate with the product Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsEnww Network does not appear in the wireless networks list Cannot connect more computers to the wireless productWireless network is not functioning Printers folder Solve product software problemsProduct software problems Problem SolutionPrint job was not sent to the product that you wanted Solve common Mac problemsPrinter driver is not listed in the Print & Fax list Hardware troubleshooting Software troubleshootingEnww Supplies and accessories Cables and interfaces Order parts, accessories, and suppliesPart numbers Print cartridgesService and support Hewlett-Packard limited warranty statement Page Data stored on the print cartridge Transfer End User License AgreementEnww OpenSSL Customer support Repack the product Enww Product specifications Environment Recommended Allowed Physical specificationsRegulatory information FCC regulations Environmental product stewardship program Non-U.S. returns Return and recycling instructionsUnited States and Puerto Rico Material restrictions Chemical substances Material Safety Data Sheet MsdsPaper For more information Supplementary Information Declaration of conformityEuropean Contact 173 Boise, Idaho USA Power cord statement Japan Safety statementsLaser safety Vcci statement Japan Power cord instructionsLuokan 1 laserlaite EMC statement Korea Laser statement for FinlandGS statement Germany Additional statements for wireless products Korean statement Taiwan statement Enww Index Help Enww Enww Unix WPS Page CE873-90901* *CE873-90901