Control panel message

Status alert

Description

Recommended action

 

 

 

 

55.X Error

 

The product has experienced an

Turn the product power off, wait

Turn off then on

 

internal error.

at least 30 seconds, and then turn

 

 

the product power on and wait for

 

 

 

it to initialize.

 

 

 

If you are using a surge protector,

 

 

 

remove it. Plug the product

 

 

 

directly into the wall socket. Turn

 

 

 

the product power on.

 

 

 

If the message persists, contact

 

 

 

HP support.

 

 

 

 

57 Fan error

 

The product has experienced a

Turn the product power off, wait

Turn off then on

 

problem with its internal fan.

at least 30 seconds, and then turn

 

 

the product power on and wait for

 

 

 

it to initialize.

 

 

 

If you are using a surge protector,

 

 

 

remove it. Plug the product

 

 

 

directly into the wall socket. Turn

 

 

 

the product power on.

 

 

 

If the message persists, contact

 

 

 

HP support.

 

 

 

 

59.X Error

 

The product has experienced a

Turn the product power off, wait

Turn off then on

 

problem with one of the motors.

at least 30 seconds, and then turn

 

 

the product power on and wait for

 

 

 

it to initialize.

 

 

 

If you are using a surge protector,

 

 

 

remove it. Plug the product

 

 

 

directly into the wall socket. Turn

 

 

 

the product power on.

 

 

 

If the message persists, contact

 

 

 

HP support.

 

 

 

 

79 Error

 

The product has experienced an

Turn the product power off, wait

Turn off then on

 

internal firmware error.

at least 30 seconds, and then turn

 

 

the product power on and wait for

 

 

 

it to initialize.

 

 

 

If you are using a surge protector,

 

 

 

remove it. Plug the product

 

 

 

directly into the wall socket. Turn

 

 

 

the product power on.

 

 

 

If the message persists, contact

 

 

 

HP support.

 

 

 

 

79 Service error

 

An incompatible DIMM is

1. Turn the product power off.

Turn off then on

 

installed.

2. Install a DIMM that the

 

 

 

 

 

product supports.

 

 

 

3. Turn the product on.

 

 

 

If the message persists, contact

 

 

 

HP support.

 

 

 

 

ENWW

Interpret control panel messages 119

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Image 133
HP CP1520 manual Fan error, Service error