Type of print cartridge

Steps to resolve the problem

 

 

Refilled or remanufactured print

Hewlett Packard Company cannot recommend the use of non-HP supplies, either

cartridge

new or remanufactured. Because they are not HP products, HP cannot influence

 

their design or control their quality. If you are using a refilled or remanufactured print

 

cartridge and are not satisfied with the print quality, replace the print cartridge with

 

a genuine HP print cartridge that has the words “HP” or “Hewlett-Packard” on it, or

 

has the HP logo on it.

 

 

 

Genuine HP print cartridge

1.

The product control panel or the Supplies status page indicates Very Low

 

 

status when the print cartridge has reached the end of its estimated life.

 

 

Replace the print cartridge if print quality is no longer acceptable.

 

2.

Print a Print Quality Page from the Reports menu on the control panel. If

 

 

streaks or marks are in one color on the page, you might have a defect in that

 

 

color cartridge. See the instructions in this document for interpreting the page.

 

 

Replace the print cartridge if necessary.

 

3.

Visually inspect the print cartridge for damage. See the instructions that follow.

 

 

Replace the print cartridge if necessary.

 

4.

If printed pages have marks that repeat several times at the same distance

 

 

apart, print a cleaning page. If this does not solve the problem, use the repetitive

 

 

defects ruler in this document to identify the cause of the problem.

 

 

 

Print the Supplies Status page

The Supplies status page indicates the estimated life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge, as well as other useful information.

1.On the product control panel, open the Reports menu.

2.Select the Supplies status page to print it.

136 Chapter 10 Solve problems

ENWW

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HP CP1520 manual Print the Supplies Status, Type of print cartridge Steps to resolve the problem