Repetitive defects ruler ...................................................................................

312

Calibrate the product .......................................................................................

313

Control panel menus ........................................................................................................

314

Control panel menus .......................................................................................

314

Show Me How menu ......................................................................

314

Retrieve job menu ..........................................................................

314

Information menu ............................................................................

317

Paper handling menu .....................................................................

317

Manage supplies menu ..................................................................

318

Configure device menu ...................................................................

321

Diagnostics menu ...........................................................................

342

Service menu ..................................................................................

344

Interpret control-panel messages ....................................................................................

345

Control-panel message types .........................................................................

345

Control-panel messages .................................................................................

345

Event log messages ........................................................................................................

376

Print an event log ............................................................................................

376

Show an event log ...........................................................................................

376

Sample event log ............................................................................................

377

Clear the event log ..........................................................................................

377

Event log message table .................................................................................

378

Clear paper jams ..............................................................................................................................

383

Common causes of jams .................................................................................................

383

Jam locations ...................................................................................................................

386

Clear jams in the right door ..............................................................................................

387

Clear jams in the output bin area .....................................................................................

390

Clear jams in Tray 1 .........................................................................................................

390

Clear jams in Tray 2 or optional Trays 3, 4, or 5 ..............................................................

392

Clear jams in the lower right door (Tray 3, 4, or 5) ..........................................................

393

Jam causes and solutions ...............................................................................................

394

Jams in the output bin .....................................................................................

394

Jams in the fuser and transfer area ................................................................

394

Jams in the duplex area (HP Color LaserJet CP4525dn, HP Color LaserJet

 

CP4025dn, and HP Color LaserJet CP4525xh only) ......................................

397

Jams in Tray 1, Tray 2 and internal paper path ..............................................

399

Jams in Tray 3, 4, and 5 ..................................................................................

400

Change jam recovery .......................................................................................................

402

Solve paper-handling problems ........................................................................................................

403

Product feeds multiple sheets ..........................................................................................

403

Product feeds incorrect page size ...................................................................................

403

Product pulls from incorrect tray ......................................................................................

403

Paper does not feed automatically ..................................................................................

404

Paper does not feed from Tray 2, 3, 4, or 5 .....................................................................

404

Transparencies or glossy paper will not feed ..................................................................

405

xii

ENWW