Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

 

 

 

50.3 FUSER ERROR

High fuser temperature

Reinstall the fuser. Check connector J50

 

 

between the fuser and the product. If either is

 

 

damaged, replace the connector or fuser.

 

 

See Fuser on page 85.

 

 

If the error persists, replace the low-voltage

 

 

power supply. See Low-voltage power supply

 

 

(LVPS) on page 157.

 

 

 

 

50.4 FUSER ERROR

Drive circuit fault

1.

Check the power source. Make sure the

 

 

 

power source meets product

 

 

 

requirements.

 

 

2.

Reconnect the connector J150 on the

 

 

 

DC controller PCA.

 

 

3.

If the message persists, replace the low-

 

 

 

voltage power supply. See Low-voltage

 

 

 

power supply (LVPS) on page 157.

 

 

 

50.5 FUSER ERROR

The incorrect fuser was installed.

CAUTION: The fuser can be hot while the

 

 

product is in use. Wait for the fuser to cool

 

 

before handling it.

 

 

1.

Open the right door.

 

 

2.

Remove the incompatible fuser.

 

 

3.

Install the correct fuser.

 

 

4.

Close the right door.

 

 

 

 

50.7 FUSER ERROR

Fuser pressure-release mechanism failure

1.

Reconnect the fuser-pressure release

 

 

 

sensor intermediate connector J60, and

 

 

 

connector J128 on the DC controller

 

 

 

PCA.

 

 

2.

Run the sensor test in the sensor

 

 

 

monitor mode to verify that the fuser

 

 

 

pressure-release sensor is functioning

 

 

 

properly. If it is not, replace the fuser

 

 

 

pressure-release sensor.

 

 

3.

Check the fuser pressure-release

 

 

 

sensor flag. If it is damaged, replace the

 

 

 

fuser.

 

 

4.

Run the fuser pressure-release drive

 

 

 

test in actuator drive mode to verify that

 

 

 

the fuser motor is functioning properly.

 

 

 

If it is not, replace the fuser motor. See

 

 

 

Fuser motor on page 200.

 

 

5.

If the message persists, replace the

 

 

 

fuser. See Fuser on page 85.

 

 

 

50.8 FUSER ERROR

Low fuser temperature.

Remove the fuser and any residual paper.

 

 

Check connector J50 between the fuser and

 

 

the product. If either is damaged, replace the

 

 

connector or fuser. See Fuser on page 85.

 

 

 

 

ENWW

Tools for troubleshooting 349

Page 381
Image 381
HP CP4525DN Laser CC494A#ABA manual See Fuser on