Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

11.XX Internal clock error To continue press OK

The product real-time clock has experienced an error.

XX = 01; clock battery failed

Whenever the product is turned off and then turned on again, set the time and date at the control panel. See System setup menu

on page 329.

 

XX = 02; real time clock failed

If the error persists, you might need to replace

 

 

the formatter.

 

 

 

13.XX.YY FUSER AREA JAM

A jam has occurred in the fuser area.

CAUTION: The fuser can be hot while the

 

 

product is in use. Wait for the fuser to cool

 

 

before handling it.

 

 

For instructions on clearing the jam, see

 

 

Clear jams in the right door on page 387.

 

 

 

13.XX.YY FUSER WRAP JAM

A jam has occurred in the fuser.

CAUTION: The fuser can be hot while the

 

 

product is in use. Wait for the fuser to cool

 

 

before handling it.

 

 

For instructions on clearing the jam, see

 

 

Clear jams in the right door on page 387.

 

 

 

13.XX.YY JAM ABOVE TOP OUTPUT BIN

A jam has occurred in the output area.

For instructions on clearing the jam, see

 

 

Clear jams in the output bin area

 

 

on page 390.

 

 

 

13.XX.YY JAM IN LOWER RIGHT DOOR

A jam has occurred in the lower-right door

For instructions on clearing the jam, see

 

(Tray 3).

Clear jams in the lower right door (Tray 3, 4,

 

 

or 5) on page 393.

 

 

 

13.XX.YY JAM IN RIGHT DOOR

A jam has occurred in the duplex and feed

For instructions on clearing the jam, see

 

area inside the right door.

Clear jams in the right door on page 387.

 

 

 

13.XX.YY JAM IN TOP OUTPUT BIN

A jam has occurred in the top output bin.

For instructions on clearing the jam, see

 

 

Clear jams in the output bin area

 

 

on page 390.

 

 

 

13.XX.YY JAM IN TRAY 1

A jam has occurred in Tray 1.

For instructions on clearing the jam, see

 

 

Clear jams in Tray 1 on page 390.

 

 

 

13.XX.YY JAM IN TRAY <X>

A jam has occurred in the indicated tray.

For instructions on clearing the jam, see

 

 

Clear jams in Tray 2 or optional Trays 3, 4, or

 

 

5 on page 392.

 

 

 

13.XX.YY JAMS IN RIGHT DOOR

A jam has occurred in the fuser area.

CAUTION: The fuser can be hot while the

 

 

product is in use. Wait for the fuser to cool

 

 

before handling it.

 

 

For instructions on clearing the jam, see

 

 

Clear jams in the right door on page 387.

 

 

 

20 INSUFFICIENT MEMORY

The product received more data than can fit

Press the OK button to print the transferred

To continue press OK

in the available memory. You might have tried

data (some data might be lost), and then

to transfer too many macros, soft fonts, or

simplify the print job or install additional

 

complex graphics.

memory.

 

 

 

21.X INSUFFICIENT MEMORY TO LOAD

Insufficient memory to process the print job.

Install additional memory in the product.

FONTS/DATA

 

 

 

 

 

22 EIO X BUFFER OVERFLOW

Too much data was sent to the EIO card in

Press the OK button to print the transferred

To continue press OK

the specified slot (x). An incorrect

data. (Some data might be lost.)

communications protocol might be in use.

Check the host configuration.

 

 

 

 

 

346 Chapter 3 Solve problems

ENWW

Page 378
Image 378
HP CP4525DN Laser CC494A#ABA manual 13.XX.YY Fuser Area JAM, 13.XX.YY Fuser Wrap JAM, 13.XX.YY JAM Above TOP Output BIN