Table 3-14Control-panel messages (continued)

Description

Recommended action

 

 

 

 

 

56.X ERROR

A temporary printing error has occurred (XX

Turn the product off, and then turn the

To continue turn off then on

= 01; illegal input).

product on.

 

 

 

 

 

 

 

57.03 ERROR

Cartridge fan (FM2) is defective.

1.

Reconnect the cartridge fan connector

To continue turn off then on

 

 

J65, connector J263 on the high-voltage

 

 

power supply lower, and connector J114

 

 

 

on the DC controller PCA.

 

 

2.

Turn the product off, and then on.

 

 

 

Measure the voltage between

 

 

 

connectors J263-16 and J263-18 on the

 

 

 

high-voltage power supply lower

 

 

 

immediately after the product is turned

 

 

 

on. If the voltage changes from 0 V to

 

 

 

approximately 24 V, replace the

 

 

 

cartridge fan. See Cartridge fan and

 

 

 

environmental sensor on page 137.

 

 

 

 

57.04 ERROR

Power-supply fan (FM1) is defective.

1.

Reconnect the cartridge fan connector

To continue turn off then on

 

 

J153 on the DC controller PCA.

 

2.

Turn the product off, and then on.

 

 

 

 

 

Measure the voltage between

 

 

 

connectors J153-1 and J153-3 on DC

 

 

 

controller PCA immediately after the

 

 

 

product is turned on. If the voltage

 

 

 

changes from 0 V to approximately 24

 

 

 

V, replace the power-supply fan. See

 

 

 

Power-supply fan on page 152.

 

 

 

 

57.06 ERROR

Exhaust fan (FM4) is defective.

1.

Reconnect the cartridge fan connector

To continue turn off then on

 

 

J79, connector J264 on the high-voltage

 

 

power supply lower, and connector J114

 

 

 

on the DC controller PCA.

 

 

2.

Turn the product off, and then on.

 

 

 

Measure the voltage between

 

 

 

connectors J264-1 and J264-3 on the

 

 

 

high-voltage power supply lower

 

 

 

immediately after the product is turned

 

 

 

on. If the voltage changes from 0 V to

 

 

 

approximately 24 V, replace the exhuast

 

 

 

fan. See Exhaust fan and fan duct

 

 

 

on page 169.

 

 

 

57.XX ERROR

A temporary printing error has occurred.

Turn the product off, and then turn the

To continue turn off then on

 

product on.

 

 

 

 

 

 

 

58.XX ERROR

A temporary printing error has occurred.

58.03 ERROR: Turn the product off, and

To continue turn off then on

58.03 ERROR: DC controller PCA is

 

then turn the product on. If the message

 

persists, replace the DC controller PCA.

 

defective.

 

See DC controller PCA and tray

 

58.04 ERROR: Low-voltage power

 

on page 161.

 

 

 

 

supply is defective.

58.04 ERROR: Reconnect the

 

 

 

connector J150 on the DC controller

 

 

 

PCA. If the message persists, replace

the low-voltage power supply. See Low- voltage power supply (LVPS)

on page 157.

ENWW

Tools for troubleshooting 351

Page 383
Image 383
HP CP4525DN Laser CC494A#ABA manual Error, See DC controller PCA and tray