5 Maintain and troubleshoot

This section contains the following topics:

•Work with print cartridges

•Replace the ink service module

•Troubleshooting tips and resources

•Solve printing problems

•Poor print quality and unexpected printouts

•Solve paper-feed problems

•Troubleshoot installation issues

•Clear jams

Work with print cartridges

This section contains the following topics:

•Replace the print cartridges

•Align the print cartridges

•Print with a single print cartridge

•Calibrate color

•Maintain the device

•Store printing supplies

Replace the print cartridges

You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the Toolbox software for PDAs (Pocket PC and Palm OS). For information about using these tools, see Use device management tools. You can also print the self-test diagnostic page to view this information (see Understand the device information pages).

NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary.

After removing a cartridge from its package, install it right away. Do not remove a cartridge from the device for long periods of time.

To find out which print cartridges work with your device, see Supplies.

CAUTION: To prevent clogs, ink failure, and bad electrical connections, do not touch the print cartridge ink nozzles or copper contacts, and do not remove the copper strips.

Maintain and troubleshoot

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