Ink is not filling the text or graphics completely

Check the print cartridges

Check to make sure that both print cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. For more information, see Clean the print cartridges. Print cartridges might have run out of ink. Replace any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. For more information, see Replace the print cartridges.

Make sure print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device or print cartridge. HP does not guarantee or support refilled print cartridges. For ordering information, see HP supplies and accessories.

Check the media type

Some media types are not suitable for use with the device. For more information, see Select print media.

Output is faded or dull colored

Check the print mode

The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is good for printing drafts. To get better results, select Normal or Best. For more information, see Change print settings.

Check the paper type setting

When printing on transparencies or other special media, select the corresponding media type in the print driver. For more information, see To print on special or custom- sized media (Windows).

Check the print cartridges

Check to make sure that both print cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. For more information, see Clean the print cartridges. Print cartridges might have run out of ink. Replace any empty cartridge. Or try removing and reinstalling the cartridges, making sure they snap firmly into place. For more information, see Replace the print cartridges.

Make sure print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device or print cartridge. HP does not guarantee or support refilled print cartridges. For ordering information, see HP supplies and accessories.

Poor print quality and unexpected printouts

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