Chapter | HP H470b specs

Chapter 5

2.Clean the electrical contacts on the print cartridge cradle with a dry cotton swab.

3.Carefully clean the electrical contacts on the print cartridge with a soft, dry, lint-free cloth.

CAUTION: To prevent damage to the electrical contacts, you should wipe the contacts only once. Do not wipe the ink nozzles on the print cartridges.

4.Reinstall the print cartridges.

74 Maintain and troubleshoot

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HP H470b manual Chapter

Contents

HP Officejet H470 Printer series HP Officejet H470 Printer series Hewlett-Packard Company notices Safety informationCopyright information AcknowledgementsPage Contents Configure and manage Maintain and troubleshoot HP supplies and accessories Support and warrantyControl-panel lights reference Device specifications Regulatory information Get started Find other resources for the productResource Description Location Mobility AccessibilityVisual Resource Description Understand the device parts Front viewSupport Back and side view Control Panel Travel tips Bottom view Chapter Install the accessories Install and use the batteryBattery safety Understand the battery Important notes Charge and use the battery To install the battery Install and use 802.11 and Bluetooth accessories Install the 802.11 or Bluetooth wireless USB accessoryTo remove the battery Bluetooth wireless printing About About Bluetooth Tips for selecting and using print media Use the deviceSelect print media Cards and envelopes Photo media Custom-sized media Understand specifications for supported mediaTransparencies Understand supported sizes Photo media Media sizeCards Other media Understand supported media types and weights Set minimum margins To load media Change print settingsLoad media Media Left Right Top Bottom Margin Use the HP Solution Center Windows To change default settings for all future jobs WindowsTo change settings Mac OS Print on both sides duplexing Guidelines for printing on both sides of aTo perform duplexing Windows To print on special or custom-sized media Windows Print on special and custom-sized mediaTo perform duplexing Mac OS To print on special or custom-sized media Mac OS Click Properties, Setup or Preferences Print borderlessTo print a borderless document Windows Print digital photographs Print from mobile devicesTo print a borderless document Mac OS Open the Paper Type/Quality panel To print with six-ink color Guidelines for printing photographs Print from mobile phones To print from a PictBridge-compatible cameraTo transfer photos to your computer To install the Mobile Printing Application on the phone Print from Pocket PC devicesTo print from a mobile phone To print from Pocket PC devices To install HP Mobile Printing for Pocket PCTo print using a wireless connection Tap Start, and then tap HP Mobile Printing To install Printboy To install a wireless cardPrint from Palm OS devices To print using Documents To Go To print using standard Palm OS applicationsTo choose a default printer optional Use memory devices To print from a memory card Cancel a print job Monitor the device Configure and manageManage the device Windows Administer the device Use device management tools To open the Toolbox Tabs ContentsToolbox Windows Ink Level Information Shows estimated ink HP Printer Utility Mac OS To open the HP Printer Utility Toolbox software for PDAs Pocket PC and Palm OS Network Printer Setup Utility Mac OSTo open the Network Printer Setup Utility HP Printer Utility panels Information and Support panel HP Instant Support MyPrintMileage To print a wireless configuration To print a diagnosticTo print a configuration Understand the device information pages To print a demo Configure the device WindowsPrint device information pages from the software To print a test page from the Toolbox Windows To connect the device before installing the software Direct connection Configure the device Mac OS To install the softwareTo share the device on a locally shared network Uninstall and reinstall the software To share the device on a locally shared networkTo share the device among computers running Mac OS To uninstall from a Windows computer, method Wireless connection About the wireless profile switch About 802.11 wireless network settingsWireless Network Name Ssid Set up for 802.11 using factory defaults Communication modeWireless security settings Wireless connection Set up for 802.11 on existing non-default networks To set up on an existing network with no USB cable Configure and use 802.11 wireless profiles To configure 802.11 wireless profiles Windows Click Configure Use the wireless profile switchClick the Configure WiFi Profiles tab To configure 802.11 wireless profiles Mac OS Reset 802.11 wireless profiles to factory defaults To reset all three 802.11 wireless profilesTo print on a specific set profile Bluetooth wireless connection Configure multiple printers for 802.11 WindowsTo use the Wireless Profile Configuration Utility On the CD menu, click Install Bluetooth-Connected Device Set up a Bluetooth wireless connectionTo set up a Bluetooth wireless connection Windows To set up a Bluetooth wireless connection Mac OS Click Configure Bluetooth Settings Configure Bluetooth wireless settingsTo configure Bluetooth wireless settings Windows To configure Bluetooth wireless settings Mac OS Bluetooth device address Bluetooth wireless settings optionsClick the Bluetooth Settings panel Bluetooth device name To change the device’s Bluetooth device name Mac OS To change the device’s Bluetooth device name WindowsClick the Configure Bluetooth Settings tab PIN code Pass Key Bluetooth discovery Bluetooth fonts Wireless configuration Bluetooth wireless profilesBonding Hardcopy cable replacement profile Hcrp Maintain and troubleshoot Work with print cartridgesReplace the print cartridges To replace the print cartridges Work with print cartridges Align the print cartridges Maintain the device Print with a single print cartridgeCalibrate color Empty cartridge Cartridges used Output Clean the device Clean the print cartridgesTo clean print cartridges automatically Toolbox Windows To clean print cartridges manuallyControl panel HP Printer Utility Mac OS Chapter Store printing supplies Store print cartridges Replace the ink service module Troubleshooting tips and resources Solve printing problems Check the power and power connectionsDevice shuts down unexpectedly All device lights are on or flashing Device is not responding nothing prints Device does not accept print cartridge Device takes a long time to print Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Check the page-orientation setting Poor print quality and unexpected printoutsGeneral tips Check the type of media loaded in the device Meaningless characters printCheck the paper quality Check the rollers in the device Ink is smearing Check the print settingsCheck the ink service module Check the document file Ink is not filling the text or graphics completely Check the print modeCheck the paper type setting Output is faded or dull colored Colors are printing as black and white Wrong colors are printing Colors do not line up properly Check the graphics placementPrintout shows bleeding colors Lines or dots are missing from text or graphics Media is not picked up Solve paper-feed problemsMedia is not supported for the device Media is not coming out correctly Pages are skewing Troubleshoot installation issuesHardware installation suggestions Multiple pages are being picked up Software installation suggestions Verify installation preliminariesCheck the computer system Check the wireless printer accessory Check the wireless settingsCheck the network communication Check the wireless signal To Ping the deviceExample Clear jams Clear a jam in the deviceTo clear a jam Tips for avoiding jams Control-panel lights reference Interpret control-panel lights Light description/Light pattern Explanation Manually Resume Memory card Light description/Light pattern Explanation Press Resume button to print the error code HP supplies and accessories Print cartridges HP media Appendix a Support and warranty Hewlett-Packard limited warranty statement Obtain electronic support Before you call HP support by phone If you have a problem, follow these stepsSupport process Phone support period Telephone support numbers Obtain HP telephone support 107 After the phone support period Additional warranty options Placing a call HP Quick Exchange Service Japan Remove the print cartridges before shipment Pack the device To remove print cartridges before shipment To pack the device Device with battery 2.1 kg 4.63 lb Device specificationsDevice weight does not include printing supplies Feature Capacity Operating system compatibility Device processorDevice memory Minimum requirements Black Power supplyRecommended requirements Color Sound power Power requirementsPower consumption Sound pressure bystander position Energy consumption Regulatory informationReduction and elimination Energy Star notice Plastics Material safety data sheets RecyclingProduct packaging HP products and supplies Appendix D FCC statement Other regulatory information Appendix D Page Declaration of conformity Symbols/Numerics IndexPage Page Set up 52 Ssid 51 wireless card