Get started, Find other resources for the product | HP H470b

1 Get started

This guide provides details about how to use the device and to resolve problems.

•Find other resources for the product

•Accessibility

•Understand the device parts

•Travel tips

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource	Description	Location
Readme file and release notes	Provide late-breaking	Included on the Starter CD.
	information and
	troubleshooting tips.

Toolbox (Microsoft®	Provides information about
Windows®)	print cartridge health and
	access to maintenance
	services.
	For more information, see
	Toolbox (Windows).
HP Printer Utility (Mac OS)	Contains tools to configure
	print settings, calibrate the
	device, clean the print
	cartridges, print the self-test
	diagnostic page, order
	supplies online, and find
	support information from the
	Web site.
	For more information, see HP
	Printer Utility (Mac OS).
Toolbox software for PDAs	Provides status and
(Pocket PC and Palm OS)	maintenance information
	about the device. You can
	view ink levels and battery
	charge level, understand
	device lights, align print
	cartridges, and also configure
	802.11 and Bluetooth
	wireless settings for wireless
	printing.
Control panel	Provides status, error, and
	warning information about
	operations.
Logs and reports	Provides information about
	events that have occurred.

Typically installed with the device software.

Typically installed with the device software.

For more information, see Toolbox software for PDAs (Pocket PC and Palm OS).

For more information, see Control-panel lights reference.

For more information, see Monitor the device.

6 Get started

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HP H470b manual Get started, Find other resources for the product, Resource Description Location

Contents

HP Officejet H470 Printer series HP Officejet H470 Printer series Hewlett-Packard Company notices Safety informationCopyright information AcknowledgementsPage Contents Configure and manage Maintain and troubleshoot Support and warranty HP supplies and accessoriesControl-panel lights reference Device specifications Regulatory information Find other resources for the product Get startedResource Description Location Mobility AccessibilityVisual Resource Description Front view Understand the device partsSupport Back and side view Control Panel Travel tips Bottom view Chapter Install and use the battery Install the accessoriesBattery safety Understand the battery Important notes Charge and use the battery To install the battery Install the 802.11 or Bluetooth wireless USB accessory Install and use 802.11 and Bluetooth accessoriesTo remove the battery Bluetooth wireless printing About About Bluetooth Use the device Tips for selecting and using print mediaSelect print media Cards and envelopes Photo media Custom-sized media Understand specifications for supported mediaTransparencies Understand supported sizes Photo media Media sizeCards Other media Understand supported media types and weights Set minimum margins To load media Change print settingsLoad media Media Left Right Top Bottom Margin To change default settings for all future jobs Windows Use the HP Solution Center WindowsTo change settings Mac OS Guidelines for printing on both sides of a Print on both sides duplexingTo perform duplexing Windows To print on special or custom-sized media Windows Print on special and custom-sized mediaTo perform duplexing Mac OS To print on special or custom-sized media Mac OS Print borderless Click Properties, Setup or PreferencesTo print a borderless document Windows Print digital photographs Print from mobile devicesTo print a borderless document Mac OS Open the Paper Type/Quality panel To print with six-ink color Guidelines for printing photographs To print from a PictBridge-compatible camera Print from mobile phonesTo transfer photos to your computer Print from Pocket PC devices To install the Mobile Printing Application on the phoneTo print from a mobile phone To print from Pocket PC devices To install HP Mobile Printing for Pocket PCTo print using a wireless connection Tap Start, and then tap HP Mobile Printing To install a wireless card To install PrintboyPrint from Palm OS devices To print using Documents To Go To print using standard Palm OS applicationsTo choose a default printer optional Use memory devices To print from a memory card Cancel a print job Monitor the device Configure and manageManage the device Windows Administer the device Use device management tools To open the Toolbox Tabs ContentsToolbox Windows Ink Level Information Shows estimated ink HP Printer Utility Mac OS To open the HP Printer Utility Toolbox software for PDAs Pocket PC and Palm OS Network Printer Setup Utility Mac OSTo open the Network Printer Setup Utility HP Printer Utility panels Information and Support panel HP Instant Support MyPrintMileage To print a wireless configuration To print a diagnosticTo print a configuration Understand the device information pages To print a demo Configure the device WindowsPrint device information pages from the software To print a test page from the Toolbox Windows To connect the device before installing the software Direct connection To install the software Configure the device Mac OSTo share the device on a locally shared network To share the device on a locally shared network Uninstall and reinstall the softwareTo share the device among computers running Mac OS To uninstall from a Windows computer, method Wireless connection About 802.11 wireless network settings About the wireless profile switchWireless Network Name Ssid Communication mode Set up for 802.11 using factory defaultsWireless security settings Wireless connection Set up for 802.11 on existing non-default networks To set up on an existing network with no USB cable Configure and use 802.11 wireless profiles To configure 802.11 wireless profiles Windows Click Configure Use the wireless profile switchClick the Configure WiFi Profiles tab To configure 802.11 wireless profiles Mac OS To reset all three 802.11 wireless profiles Reset 802.11 wireless profiles to factory defaultsTo print on a specific set profile Configure multiple printers for 802.11 Windows Bluetooth wireless connectionTo use the Wireless Profile Configuration Utility On the CD menu, click Install Bluetooth-Connected Device Set up a Bluetooth wireless connectionTo set up a Bluetooth wireless connection Windows To set up a Bluetooth wireless connection Mac OS Click Configure Bluetooth Settings Configure Bluetooth wireless settingsTo configure Bluetooth wireless settings Windows To configure Bluetooth wireless settings Mac OS Bluetooth device address Bluetooth wireless settings optionsClick the Bluetooth Settings panel Bluetooth device name To change the device’s Bluetooth device name Mac OS To change the device’s Bluetooth device name WindowsClick the Configure Bluetooth Settings tab PIN code Pass Key Bluetooth discovery Bluetooth fonts Bluetooth wireless profiles Wireless configurationBonding Hardcopy cable replacement profile Hcrp Work with print cartridges Maintain and troubleshootReplace the print cartridges To replace the print cartridges Work with print cartridges Align the print cartridges Maintain the device Print with a single print cartridgeCalibrate color Empty cartridge Cartridges used Output Clean the print cartridges Clean the deviceTo clean print cartridges automatically Toolbox Windows To clean print cartridges manuallyControl panel HP Printer Utility Mac OS Chapter Store printing supplies Store print cartridges Replace the ink service module Troubleshooting tips and resources Check the power and power connections Solve printing problemsDevice shuts down unexpectedly All device lights are on or flashing Device is not responding nothing prints Device does not accept print cartridge Device takes a long time to print Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Poor print quality and unexpected printouts Check the page-orientation settingGeneral tips Check the type of media loaded in the device Meaningless characters printCheck the paper quality Check the rollers in the device Ink is smearing Check the print settingsCheck the ink service module Check the document file Ink is not filling the text or graphics completely Check the print modeCheck the paper type setting Output is faded or dull colored Colors are printing as black and white Wrong colors are printing Colors do not line up properly Check the graphics placementPrintout shows bleeding colors Lines or dots are missing from text or graphics Media is not picked up Solve paper-feed problemsMedia is not supported for the device Media is not coming out correctly Pages are skewing Troubleshoot installation issuesHardware installation suggestions Multiple pages are being picked up Verify installation preliminaries Software installation suggestionsCheck the computer system Check the wireless settings Check the wireless printer accessoryCheck the network communication To Ping the device Check the wireless signalExample Clear a jam in the device Clear jamsTo clear a jam Tips for avoiding jams Control-panel lights reference Interpret control-panel lights Light description/Light pattern Explanation Manually Resume Memory card Light description/Light pattern Explanation Press Resume button to print the error code HP supplies and accessories Print cartridges HP media Appendix a Support and warranty Hewlett-Packard limited warranty statement Obtain electronic support Before you call HP support by phone If you have a problem, follow these stepsSupport process Phone support period Telephone support numbers Obtain HP telephone support 107 After the phone support period Additional warranty options Placing a call HP Quick Exchange Service Japan Remove the print cartridges before shipment Pack the device To remove print cartridges before shipment To pack the device Device with battery 2.1 kg 4.63 lb Device specificationsDevice weight does not include printing supplies Feature Capacity Operating system compatibility Device processorDevice memory Minimum requirements Black Power supplyRecommended requirements Color Sound power Power requirementsPower consumption Sound pressure bystander position Energy consumption Regulatory informationReduction and elimination Energy Star notice Plastics Material safety data sheets RecyclingProduct packaging HP products and supplies Appendix D FCC statement Other regulatory information Appendix D Page Declaration of conformity Symbols/Numerics IndexPage Page Set up 52 Ssid 51 wireless card