Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–16

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–16

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–17

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–2Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–3Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–4Selecting from the Security Menu . . . . . . . . . . . . . . 2–5Selecting from the Advanced Menu . . . . . . . . . . . . . 2–7

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–9Obtaining, Saving or Printing Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9Obtaining, Saving or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–12

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–2

3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–3

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–17

3.4 Miscellaneous Cable Kit Components . . . . . . . . . . 3–18

Maintenance and Service Guide

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HP NX9500 manual Contents