Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Continued from

“Flowchart

2.11—No OS Loading, Hard Drive, Part 2.”

N

System

 

Install OS

files on hard

 

 

and reboot.

drive?

 

 

 

Y

Y

Virus

on

hard drive?

N

Run SCANDISK

and check for bad sectors.

N

Can bad sectors be fixed?

Y

Y

 

 

OS

Clean virus.

 

loading from

 

 

hard drive?

 

N

 

 

 

Y

 

 

Diagnostics

 

 

on diskette?

 

N

 

 

 

Replace

 

Run diagnostics

 

and follow

hard drive.

 

 

recommendations.

 

 

 

 

 

N

Done

Replace

hard drive.

Fix bad

Boot from

Replace

sectors.

hard drive?

hard drive.

Y

Done

2–24

Maintenance and Service Guide

Page 56
Image 56
HP NX9500 manual Flowchart 2.12-No OS Loading, Hard Drive, Part, Can bad sectors be fixed?