Troubleshooting

Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive

 

 

Y

 

N

No OS

 

Disc

 

Bootable

loading from

 

 

CD-ROM or

 

in drive?

 

disc in

DVD-ROM Drive.

 

 

 

 

drive?

N

Y

 

 

 

 

 

 

 

 

 

 

Install

 

 

Try another

 

 

 

bootable disc.

 

 

bootable disc.

 

 

 

 

 

 

 

 

Install bootable

disc and

reboot

notebook.

Boots from

Y

 

Done

 

CD or DVD?

 

 

 

N

Y

Reseat

Boots from

drive.

CD or DVD?

N

N

Booting

from another

device?

Y

Y

Booting

order

correct?

N

Correct boot order using the Setup utility.

Done

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Clear CMOS.

 

 

Go to

Refer to

 

Section 1.3,

 

“Flowchart

“Clearing a

 

2.17—Nonfunctioning

Password” for

 

Device.”

instructions.

 

 

 

2–26

Maintenance and Service Guide

Page 58
Image 58
HP NX9500 manual Flowchart 2.14-No OS Loading, CD-ROM or DVD-ROM Drive