Maintenance and Service Guide
Page
Contents
Removal and Replacement Preliminaries
Screw Listing Index
Product Description
Key
Models
Key Description Options
HP Pavilion zd7000 Series Notebook PC
RAM
DP353E ABF
DV601U ABA
DY624E ABU
PB950EA ABU
DP791A ABA
DP770E ABD
DS490U ABA
DR340U ABL
HP Compaq nx9500 Series Business Notebook Models
Features
Product Description
Product Description
Clearing a Password
Power Management
External Components
Front and Right Side Components
Component Function
Rear Panel and Left-Side Components
Parallel port
Keyboard Components
Keyboard Components
Component Function Fn key
Top Components
Turns the wireless network device on and off
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup and Diagnostics Utilities
Using Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Drives in the system that support the test features
Using Diagnostics for Windows
Obtaining, Saving or Printing Configuration Information
Obtaining, Saving or Printing Diagnostic Test Information
Troubleshooting
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart 2.1-Initial Troubleshooting
Flowchart No Power Part
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Flowchart 2.4-No Power, Part
External
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Flowchart No Video Part
Flowchart 2.8-Nonfunctioning Expansion Base if applicable
Nonfunctioning expansion base
Flowchart 2.9-No Operating System OS Loading
Go to Flowchart 2.13-No OS Loading Diskette Drive
Flowchart 2.10-No OS Loading, Hard Drive, Part
Loading, Hard
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Can bad sectors be fixed?
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, CD-ROM or DVD-ROM Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Flowchart 2.17-Nonfunctioning Device
Cmos
Flowchart 2.18-Nonfunctioning Keyboard
Flowchart 2.19-Nonfunctioning Pointing Device
Pointing device Not operating Properly Connect notebook
Flowchart 2.20-No Network/Modem Connection
Illustrated Parts Catalog
Serial Number Location
Serial Number Location
Illustrated Parts Catalog Maintenance and Service Guide
Item Description Number Display assemblies
Spare Parts Notebook Major Components
Miscellaneous Plastics Kit
Illustrated Parts Catalog Maintenance and Service Guide
Item Description Number Keyboards
Top cover
Illustrated Parts Catalog Maintenance and Service Guide
Item Description Number
Thermal Paste Kit not illustrated
Illustrated Parts Catalog Maintenance and Service Guide
Spare Part
Description Number
Illustrated Parts Catalog Maintenance and Service Guide
Memory modules, 333-MHz
Mini PCI communications cards
Illustrated Parts Catalog Maintenance and Service Guide
Item Description Number Hard drives
Optical drives
Illustrated Parts Catalog Maintenance and Service Guide
Thermal Paste Fixture not illustrated
Miscellaneous Plastics Kit Components
Spare Part Number 344852-001 or
Miscellaneous Cable Kit Components Spare Part Number
Miscellaneous Cable Kit Components
Item Description
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
USB v.1.1 diskette drive not illustrated
Personal Video Recorder Devices
Personal Video Recorder cable kit
Personal Video Recorder Devices
Spare Parts Miscellaneous not illustrated
Watt AC adapter with power cord
Miscellaneous
Description Number Logo Kit
Thermal paste fixture tool
Entertainment cable and Y-cable
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Packaging and Transporting Precautions
Preventing Electrostatic Damage
Workstation Precautions
Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description
Preparing the Notebook for Disassembly
Reverse the above procedure to install the battery pack
Hard drives
Removing the Hard Drive Cover
Reverse the above procedure to install the hard drive
» Attach the feet to the base enclosure as illustrated below
Memory Module
Removing the Memory Module/Mini PCI Compartment Cover
Reverse the above procedure to install a memory module
Mini PCI Communications Card
Removing a Mini PCI Communications Card
Optical Drive
Reverse the above procedure to install an optical drive
Keyboard
Removing the Fan Cover
Removing the Keyboard Screws
Releasing the Keyboard
Reverse the above procedure to install the keyboard
Keyboard Cover
Reverse the above procedure to install the keyboard cover
Display Assembly
Reverse the above procedure to install the display assembly
Top Cover
Removing the Top Cover Screws
Removing the Top Cover Screws
Reverse the above procedure to install the top cover
System Board
Removal and Replacement Procedures
Removing the System Board Screws and Standoffs
Reverse the above procedure to install the system board
RTC Battery
Heat Sink
Removing the Heat Sink
Reverse the above procedure to install the heat sink
Reverse the above procedure to install the fans
Processor
Reverse the above procedure to install the processor
SD Card Slot/Infrared Module
Removing the SD Card Slot/Infrared Module
Speakers
Reverse the above procedure to install the speakers
Stand-alone power requirements
Dimensions
Temperature
Shock
Relative humidity noncondensing
Maximum altitude unpressurized
Random Vibration
Inch, Wide SXGA+, TFT Display
Inch Color TFT Wide XGA + Wide Viewing Angle TFT Display
Refresh rate
Inch, Wide XGA+, TFT Display
Rpm Hard Drives
Disk rotational speed
Operating
Power supply output
Power supply input
External 120W AC Adapter
Input
Connector
135W AC Adapter PFC
Output
Cell Li-Ion Battery Pack
Energy
Laptop/Portable
Recharge time
Run time
Never
DVD/CD-RW Combo Drive
DVD+RW/R and CD-RW Combo Drive
CD-DA, CD+EG, CD-MIDI, CD-TEXT
8X MAX DVD-ROM Drive
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
System I/O Addresses
Address hex
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 RJ-45 Network Jack
Table A-2 RJ-11 Modem Jack
Table A-3 Universal Serial Bus Port
Table A-4 Video Jack
Table A-5 External Monitor Port
Pin Signal Audio-out Ground
Table A-6 Audio-Out Headphone Jack
Pin Signal Audio-in Ground
Table A-7 Audio-In Microphone Jack
Table A-8 Parallel Port
Conductor Power Cord Set
General Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
BSI
Screw Listing
Table C-1 Phillips PM2.5×4.0 Screw
Color Qty Length Thread Width Black Where used
Head
Table C-1 Phillips PM2.5×4.0 Screw
Table C-2 Phillips PM2.5×5.0 Screw
Table C-2 Phillips PM2.5×5.0 Screw
Color Qty Length Thread Width Black 0mm Where used
Table C-3 Phillips PM2.5×6.0 Screw
Table C-4 Phillips PM2.5×8.0 Screw
Table C-4 Phillips PM2.5×8.0 Screw
Table C-4 Phillips PM2.5×8.0 Screw
Phillips M2.5×8.0 Screw Location
Table C-4 Phillips PM2.5×8.0 Screw
Table C-4 Phillips PM2.5×8.0 Screw
Table C-5 Slotted M1.5×10.0 Shoulder Screw
Head Color Qty. Length Thread Width
Color Qty Length Thread Width Silver Where used
Table C-6 HM5.0×9.0 Standoff
Color Qty Length Thread Width Silver 12.0 mm Where used
Table C-7 PM1.5×12.0 Spring-Loaded Shoulder Screw
Table C-8 Phillips PM1.5×4.0 Screw
Index
Index
Index-3
Index-4
Index-5
Index-6
Index
Index-8
