settings for each iLO, Onboard Administrator, or and HP SIM on the network. For more information about managing passwords and other system administration tasks, see “Configuring the Server Module for vCenter” (page 7).

For SSO to Onboard Administrator, follow the procedure for configuring the SSO certificate described in “Onboard Administrator Single Sign-On” (page 8).

Virtual Connect Manager launch link from Insight Control for vCenter prompts for login credentials

Cause: Virtual Connect Manager does not support auto-login.

HP SIM auto-login fails from Insight Control for vCenter

Possible cause: HP SIM uses cookies for auto-login. If the browser is configured to block all cookies, then the HP SIM auto-login feature for Insight Control for vCenter does not work.

Action: Configure the Microsoft Internet Explorer browser to accept cookies.

1.Select Tools→Internet Options.

2.Click the Privacy tab and change the setting to Medium.

3.Click Apply.

4.Click the Security tab.

5.Set the Internet and Local intranet zones security level to Medium.

Microsoft Windows 2008 Internet Explorer Enhanced Security can also block cookies. Be sure to change the security settings to enable cookies in Server Manager in the Internet Explorer Enhanced Security Configuration (ESC) menu.

Clicking HP Insight power management launch link does not go to expected HP SIM page

Possible cause: If the Insight power management plug-in for HP SIM is not installed, and the Insight power management launch link under Insight Control for vCenter is selected, HP SIM cannot launch the Insight power management pages. For the HP Insight power management link to work correctly, Insight Control for vCenter requires that both HP SIM and the HP Insight power management plug-in are installed.

Action: Install and configure the Insight power management plug-in for HP SIM.

Cost Advantage field not showing values

Possible cause: The managed vCenter Server cluster is not a DPM-configured cluster, or the power cost value is not configured.

Action: Verify the cluster type and power cost setting.

Verify that the cluster is DRS-enabled. This feature applies only to DRS-enabled clusters with DPM configured.

Verify that the power cost value is configured correctly. For more information, see “Setting the power cost for a cluster” (page 23).

Events not delivered by Insight Control for vCenter to vCenter Server

Possible cause: Insight Control for vCenter may not be configured to deliver events to vCenter Server.

Action: Verify that your systems are configured to deliver events to vCenter Server.

Note which events are delivered from Onboard Administrator to vCenter Server as defined in “Viewing hardware alert notifications” (page 68). If any of those events are not delivered to vCenter Server by Insight Control for vCenter, verify that the managed node is an HP ProLiant

78 Troubleshooting

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HP OneView for VMware vCenter/Operations Manager/Log Insight HP SIM auto-login fails from Insight Control for vCenter