HP OneView for VMware vCenter/Operations Manager/Log Insight manual

1.Select a host in the vSphere Client.

2.Click the Configuration tab.

3.Click Advanced Settings in the Software pane.

4.Click Scsi in the list of advanced settings.

5.Edit the Scsi.CompareLUNNumber value, and then click OK.

LUN displayed multiple times for VM or datastore that is part of a cluster

Possible cause: The Storage Module for vCenter uses an ESX Host+LUN number as the unique identifier. When a single LUN is presented to multiple hosts that are part of a cluster, the LUN is listed on the Related VMs and Related Datastores pages for each host.

Action: LUNs with the same disk names are duplicates and represent a single disk on the storage array.

Storage information cannot be exported

Possible cause: The required ActiveX controls are disabled.

Action: To export Storage Module for vCenter data from the HP Insight Software tab, enable the following ActiveX controls in Internet Explorer:

•Download unsigned ActiveX controls

•Initialize and script ActiveX controls not marked as safe for scripting

•Script ActiveX controls marked as safe for scripting

NOTE: Some third-party security software may prevent you from enabling and saving these ActiveX control settings. If you change these ActiveX control settings and they revert to the default settings, check your security software and local security policy.

See your Microsoft documentation for more information about Internet Explorer security settings.

Internet Explorer script error occurs in environment with 100 or more LUNs

The following message occurs during a refresh in an environment with 100 or more LUNs:

Stop running this script? A script on this page is causing

Internet Explorer to run slowly. If it continues to run, your computer might become unresponsive.

Possible cause: An Internet script is taking too long to complete.

Action: Click No.

Action: Add or modify the registry entry.

1.Open the registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Styles. If the key does not exist, add it.

2.Create a DWORD value called MaxScriptStatements under the key you opened or created in Step 1.

3.Assign the value 0x00FFFFFFFF to prevent the script error. To prevent Internet Explorer from displaying this error message again, use the value 0xFFFFFFFF.

P2000 G3 MSA virtual disks displayed as local or unmanaged disks

Virtual disks from a P2000 G3 MSA array are displayed as local or unmanaged disks.

Cause: The Storage Module for vCenter does not display information about MSA SAS disks.

JBoss exceptions occur when running VASA provider service

The VASA provider service requires a central management server (where Storage Module for vCenter is installed) that can be resolved by the fully qualified domain name. If this requirement is

Troubleshooting the Storage Module for vCenter 83