HP P1102W Laser CE658A#BGJ instruction

8.Print a configuration page. See Print the information pages on page 46.

a.If the page does not print, verify that the input tray contains paper.

b.If the page jams in the product, see Clear jams on page 73.

9.Print a small document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print), complete these steps:

a.Try printing the job from another computer that has the product software installed.

b.Check the USB cable connection. Direct the product to the correct port, or reinstall the software, selecting the connection type that you are using.

c.If the print quality is unacceptable, complete the following steps:

●Verify that the print settings are correct for the media that you are using. See Change the print driver to match the media type and size on page 32.

●Use the procedures in Solve image-quality problems on page 82 to solve print-quality problems.

Factors that affect product performance

Several factors affect the time it takes to print a job:

●The use of special paper (such as transparencies, heavy paper, and custom-size paper)

●Product processing and download time

●The complexity and size of graphics

●The speed of the computer you are using

●The USB or network connection

●The product I/O configuration

ENWW	Solve general problems 69

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HP P1102W Laser CE658A#BGJ manual Factors that affect product performance

Contents

User Guide Page HP LaserJet Professional P1100 Printer series Trademark Credits Copyright and License Conventions used in this guide Iv Conventions used in this guide Table of contents Connect the product Paper and print mediaPrint tasks Manage and maintain the product Solve problems Appendix B Service and support Appendix a Supplies and accessoriesAppendix C Specifications Appendix D Regulatory information 119 Product basics Product comparison Environmental features Product features Front and left side view Product views Product views Serial number and product number location Back view 3HP LaserJet Professional P1100 Printer series Control-panel layout Enww Software for Windows Supported printer-drivers for Windows Supported operating systems for Windows Priority for print settings Print jobs Settings Change printer-driver settings for Windows Remove software for Windows Use the uninstall utility to remove Windows softwareUse the Windows Control Panel to remove software Windows XP, Windows Server 2003, and Windows Server Embedded Web server Supported utilities wireless models only Use the product with Mac Software for Mac Priority for print settings for MacSupported operating systems for Macintosh Supported printer drivers for Macintosh Change the default settings for all Change printer-driver settings for MacintoshMac OS X Click Options & Supplies Software for Mac computers Supported utilities for Mac wireless models onlyHP Printer Utility for Mac Embedded Web server Print with Mac Create and use printing presets in MacintoshResize documents or print on a custom paper size Print a cover Print multiple pages on one sheet of paper in Macintosh Print on both sides duplexPrint on both sides manually Connect the product Supported network operating systems wireless models only HP Smart Install CD installationUSB connection Supported network protocols Network connection wireless models only Click the HP Smart Install tab Install the software for a product currently on the network Perform a peer-to-peer ad-hoc wireless installation Turn off the product wireless unitAd-hoc network Use the Wireless Configuration utility Configure the network productRestore default wireless settings View or change network settings IP address Link speed setting Paper and print media Understand paper and print media use Media type Special paper or print media guidelines Change the print driver to match the media type and size 1Supported paper and print media sizes Supported paper sizes Supported paper types and tray capacity Tray or bin Paper type Specifications QuantitySupported paper and print media types Tray and bin capacity Paper orientation for loading trays Paper type How to load paperLoad paper trays Priority feed slot Tray adjustment for short media base models only Print tasks Stop the current print job from the software program Cancel a print job Print with Windows Improve print quality with Windows Select the print resolutionCreate a custom printing quick set Select a page size Add a watermark to a document with Windows Scale a document to fit page size with WindowsPrint on both sides duplex with Windows Manually print on both sides duplex Click the Print on both sides manually check box Create a booklet with Windows Select page orientation with Windows Print multiple pages per sheet with Windows Enww Manage and maintain the product Print the information pages ConfigurationSupplies status Demo Use the HP Embedded Web Server wireless models only HP Embedded Web Server sectionsInformation tab HP Smart Install tab Settings tabNetworking tab Links Auto-Off mode Economy settingsChange the Auto-Off delay time Enable EconoMode with Windows Check and order supplies Manage supplies and accessories Redistribute toner Replacement instructions Replace the print cartridge Enww Enww Replace the pickup roller Enww Enww Replace the separation pad Enww Enww Clean the pickup roller Clean the product Click the Device Settings tab Clean the paper path Clean the print-cartridge area Enww Clean the exterior Product updates Enww Solve problems Troubleshooting checklist Solve general problems Factors that affect product performance Light status State of the product Action Interpret control-panel light patterns Interpret control-panel light patterns Wireless light is blinking Product is attempting to locate a Common causes of jams Clear jams Clear jams from the input tray Jam locations Enww Enww Clear jams from the output areas Enww Clear jams from inside the product Solve repeated jams Change the jam recovery setting Problem Cause Solution Solve paper-handling problems Image defect examples Solve image-quality problemsLight print or faded Toner specks Vertical lines DropoutsGray background Toner smear Vertical repetitive defects Loose tonerMisformed characters Skew Curl or wave Wrinkles or creasesToner scatter outline Moisture Optimize and improve image qualityChange print density Limit or reduce steam or vapor Enww Properties or Preferences Solve performance problems Solve connectivity problems Solve direct-connect problemsSolve wireless problems Wireless connection is sometimes disabled Product cannot connect to the wireless network Solve common Windows problems Solve product software problemsSolve common Macintosh problems Mac OS X v10.5 and v10.6 Library/Printers/PPDs Print job was not sent to the product that you wanted Software troubleshooting Hardware troubleshootingYou are unable to print from a third-party USB card Enww Supplies and accessories Paper-handling accessories Order parts, accessories, and suppliesPart numbers Print cartridges Service and support Hewlett-Packard limited warranty statement Page Transfer End User License Agreement End User License Agreement Customer support Customer self-repair warranty service Repack the product Enww Specifications Physical specifications Specification HP LaserJet Professional P1100 Printer seriesOperating Storage Regulatory information FCC regulations Environmental product stewardship program Paper Return and recycling instructionsUnited States and Puerto Rico Non-U.S. returns Material restrictions Declaration of conformity base models Radio Module Declaration of conformity wireless models Laser safety Safety statementsVcci statement Japan Power cord instructions Power cord statement Japan EMC statement Korea GS statement Germany Laser statement for Finland Substances Table China Additional statements for wireless products Korean statement Taiwan statement Accessories IndexCables Msds Recycling TCP/IP Page CE651-90926* *CE651-90926