Jam locations | HP P1102W Laser CE658A#BGJ instruction

Jam locations

Jams can occur at the following locations in the product.

1

3

2

1

2

3

Internal areas

Input tray

Output bin

NOTE: Jams can occur in more than one location.

Clear jams from the input tray

CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

When removing jammed media, pull the jammed media straight away from the product. Pulling jammed media out of the product at an angle can damage the product.

74 Chapter 8 Solve problems

ENWW

Image 86

HP P1102W Laser CE658A#BGJ manual Jam locations, Clear jams from the input tray

Contents

User Guide Page HP LaserJet Professional P1100 Printer series Copyright and License Trademark Credits Conventions used in this guide Iv Conventions used in this guide Table of contents Print tasks Connect the productPaper and print media Manage and maintain the product Solve problems Appendix C Specifications Appendix a Supplies and accessoriesAppendix B Service and support Appendix D Regulatory information 119 Product basics Environmental features Product comparison Product features Product views Front and left side view Product views Back view Serial number and product number location Control-panel layout 3HP LaserJet Professional P1100 Printer series Enww Software for Windows Supported operating systems for Windows Supported printer-drivers for Windows Priority for print settings Change printer-driver settings for Windows Print jobs Settings Use the Windows Control Panel to remove software Use the uninstall utility to remove Windows softwareRemove software for Windows Windows XP, Windows Server 2003, and Windows Server Supported utilities wireless models only Embedded Web server Use the product with Mac Supported operating systems for Macintosh Priority for print settings for MacSoftware for Mac Supported printer drivers for Macintosh Mac OS X Change printer-driver settings for MacintoshChange the default settings for all Click Options & Supplies HP Printer Utility for Mac Supported utilities for Mac wireless models onlySoftware for Mac computers Embedded Web server Resize documents or print on a custom paper size Create and use printing presets in MacintoshPrint with Mac Print a cover Print on both sides manually Print multiple pages on one sheet of paper in MacintoshPrint on both sides duplex Connect the product Supported network operating systems wireless models only USB connection HP Smart InstallCD installation Network connection wireless models only Supported network protocols Install the software for a product currently on the network Click the HP Smart Install tab Ad-hoc network Perform a peer-to-peer ad-hoc wireless installationTurn off the product wireless unit Restore default wireless settings Configure the network productUse the Wireless Configuration utility View or change network settings Link speed setting IP address Paper and print media Understand paper and print media use Special paper or print media guidelines Media type Change the print driver to match the media type and size Supported paper sizes 1Supported paper and print media sizes Supported paper and print media types Tray or bin Paper type Specifications QuantitySupported paper types and tray capacity Tray and bin capacity Load paper trays Paper type How to load paperPaper orientation for loading trays Priority feed slot Tray adjustment for short media base models only Print tasks Cancel a print job Stop the current print job from the software program Print with Windows Create a custom printing quick set Select the print resolutionImprove print quality with Windows Select a page size Print on both sides duplex with Windows Scale a document to fit page size with WindowsAdd a watermark to a document with Windows Manually print on both sides duplex Create a booklet with Windows Click the Print on both sides manually check box Print multiple pages per sheet with Windows Select page orientation with Windows Enww Manage and maintain the product Supplies status ConfigurationPrint the information pages Demo Information tab Use the HP Embedded Web Server wireless models onlyHP Embedded Web Server sections Networking tab Settings tabHP Smart Install tab Links Change the Auto-Off delay time Economy settingsAuto-Off mode Enable EconoMode with Windows Manage supplies and accessories Check and order supplies Replacement instructions Redistribute toner Replace the print cartridge Enww Enww Replace the pickup roller Enww Enww Replace the separation pad Enww Enww Clean the product Clean the pickup roller Clean the paper path Click the Device Settings tab Clean the print-cartridge area Enww Product updates Clean the exterior Enww Solve problems Solve general problems Troubleshooting checklist Factors that affect product performance Interpret control-panel light patterns Light status State of the product Action Interpret control-panel light patterns Wireless light is blinking Product is attempting to locate a Clear jams Common causes of jams Jam locations Clear jams from the input tray Enww Enww Clear jams from the output areas Enww Clear jams from inside the product Change the jam recovery setting Solve repeated jams Solve paper-handling problems Problem Cause Solution Light print or faded Solve image-quality problemsImage defect examples Toner specks Gray background DropoutsVertical lines Toner smear Misformed characters Loose tonerVertical repetitive defects Skew Toner scatter outline Curl or waveWrinkles or creases Change print density Optimize and improve image qualityMoisture Limit or reduce steam or vapor Enww Solve performance problems Properties or Preferences Solve wireless problems Solve connectivity problemsSolve direct-connect problems Product cannot connect to the wireless network Wireless connection is sometimes disabled Solve common Macintosh problems Solve product software problemsSolve common Windows problems Mac OS X v10.5 and v10.6 Library/Printers/PPDs Print job was not sent to the product that you wanted You are unable to print from a third-party USB card Software troubleshootingHardware troubleshooting Enww Supplies and accessories Part numbers Order parts, accessories, and suppliesPaper-handling accessories Print cartridges Service and support Hewlett-Packard limited warranty statement Page End User License Agreement Transfer End User License Agreement Customer self-repair warranty service Customer support Repack the product Enww Specifications Operating Storage Physical specificationsSpecification HP LaserJet Professional P1100 Printer series Regulatory information FCC regulations Environmental product stewardship program United States and Puerto Rico Return and recycling instructionsPaper Non-U.S. returns Material restrictions Declaration of conformity base models Declaration of conformity wireless models Radio Module Vcci statement Japan Power cord instructions Safety statementsLaser safety Power cord statement Japan EMC statement Korea Laser statement for Finland GS statement Germany Substances Table China Additional statements for wireless products Korean statement Taiwan statement Cables AccessoriesIndex Msds Recycling TCP/IP Page CE651-90926* *CE651-90926