The product cannot connect to the wireless network.
Cause | Solution |
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The product wireless settings and the network settings do not match.
You might need to configure the product network settings manually. Verify that you know the following network settings:
●Communication mode
●Network name (SSID)
●Channel
●Authentication type
| Use the Wireless Configuration utility to configure the product |
| to print on wireless network. |
| If the error persists, uninstall the product, and then |
| installer program. When prompted for network settings, |
| provide the settings, and then continue the installation. |
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The wireless router or access point is configured with a media | Configure the wireless router or access point so that the list of |
access control (MAC) filter that is denying the product access | accepted MAC addresses includes the product hardware |
to the network. | address. Refer to the device owners manual for help. |
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The wireless connection is sometimes disabled. |
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Cause | Solution |
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The product environment might be affecting wireless communication. The following situations can affect wireless communication:
●A concrete or metal framed wall stands between the product and the wireless router or access point.
Move the product to a location where it can receive a steady signal from the wireless router or access point. Or you might need to move the wireless router or access point.
●Televisions, computer appliances, microwave ovens, intercoms, mobile/cellular phones, battery chargers, and AC power adapters are installed close to the network.
●A broadcast station or
●A fluorescent light that is near the network is being switched on or off.
90 Chapter 8 Solve problems | ENWW |
