Solve repeated jams | HP P1102W Laser CE658A#BGJ specification

3.Reinstall the print cartridge, and then close the print-cartridge door.

Solve repeated jams

●Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using.

●Verify that the media guides are properly adjusted.

●Check that the input tray is securely in place.

●Do not add print media into the input tray while the product is printing.

●Use only HP-recommended media types and sizes.

●Do not fan media prior to loading it in a tray. To loosen the ream, hold it firmly in both hands and twist the media by rotating your hands in the opposite direction.

●Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.

●Check the power connection. Make sure that the power cord is firmly connected to both the product and the power supply box. Plug the power cord into a grounded power outlet.

Change the jam recovery setting

When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam.

1.Open the product Properties dialog box.

2.Click the Device Settings tab.

3.Click the Auto option or the Off option under Jam Recovery.

80 Chapter 8 Solve problems

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HP P1102W Laser CE658A#BGJ manual Solve repeated jams, Change the jam recovery setting

Contents

User Guide Page HP LaserJet Professional P1100 Printer series Copyright and License Trademark Credits Conventions used in this guide Iv Conventions used in this guide Table of contents Print tasks Connect the productPaper and print media Manage and maintain the product Solve problems Appendix a Supplies and accessories Appendix B Service and supportAppendix C Specifications Appendix D Regulatory information 119 Product basics Environmental features Product comparison Product features Product views Front and left side view Product views Back view Serial number and product number location Control-panel layout 3HP LaserJet Professional P1100 Printer series Enww Software for Windows Supported operating systems for Windows Supported printer-drivers for Windows Priority for print settings Change printer-driver settings for Windows Print jobs Settings Use the uninstall utility to remove Windows software Remove software for WindowsUse the Windows Control Panel to remove software Windows XP, Windows Server 2003, and Windows Server Supported utilities wireless models only Embedded Web server Use the product with Mac Priority for print settings for Mac Software for MacSupported operating systems for Macintosh Supported printer drivers for Macintosh Change printer-driver settings for Macintosh Change the default settings for allMac OS X Click Options & Supplies Supported utilities for Mac wireless models only Software for Mac computersHP Printer Utility for Mac Embedded Web server Create and use printing presets in Macintosh Print with MacResize documents or print on a custom paper size Print a cover Print on both sides manually Print multiple pages on one sheet of paper in MacintoshPrint on both sides duplex Connect the product Supported network operating systems wireless models only USB connection HP Smart InstallCD installation Network connection wireless models only Supported network protocols Install the software for a product currently on the network Click the HP Smart Install tab Ad-hoc network Perform a peer-to-peer ad-hoc wireless installationTurn off the product wireless unit Configure the network product Use the Wireless Configuration utilityRestore default wireless settings View or change network settings Link speed setting IP address Paper and print media Understand paper and print media use Special paper or print media guidelines Media type Change the print driver to match the media type and size Supported paper sizes 1Supported paper and print media sizes Tray or bin Paper type Specifications Quantity Supported paper types and tray capacitySupported paper and print media types Tray and bin capacity Paper type How to load paper Paper orientation for loading traysLoad paper trays Priority feed slot Tray adjustment for short media base models only Print tasks Cancel a print job Stop the current print job from the software program Print with Windows Select the print resolution Improve print quality with WindowsCreate a custom printing quick set Select a page size Scale a document to fit page size with Windows Add a watermark to a document with WindowsPrint on both sides duplex with Windows Manually print on both sides duplex Create a booklet with Windows Click the Print on both sides manually check box Print multiple pages per sheet with Windows Select page orientation with Windows Enww Manage and maintain the product Configuration Print the information pagesSupplies status Demo Information tab Use the HP Embedded Web Server wireless models onlyHP Embedded Web Server sections Settings tab HP Smart Install tabNetworking tab Links Economy settings Auto-Off modeChange the Auto-Off delay time Enable EconoMode with Windows Manage supplies and accessories Check and order supplies Replacement instructions Redistribute toner Replace the print cartridge Enww Enww Replace the pickup roller Enww Enww Replace the separation pad Enww Enww Clean the product Clean the pickup roller Clean the paper path Click the Device Settings tab Clean the print-cartridge area Enww Product updates Clean the exterior Enww Solve problems Solve general problems Troubleshooting checklist Factors that affect product performance Interpret control-panel light patterns Light status State of the product Action Interpret control-panel light patterns Wireless light is blinking Product is attempting to locate a Clear jams Common causes of jams Jam locations Clear jams from the input tray Enww Enww Clear jams from the output areas Enww Clear jams from inside the product Change the jam recovery setting Solve repeated jams Solve paper-handling problems Problem Cause Solution Solve image-quality problems Image defect examplesLight print or faded Toner specks Dropouts Vertical linesGray background Toner smear Loose toner Vertical repetitive defectsMisformed characters Skew Toner scatter outline Curl or waveWrinkles or creases Optimize and improve image quality MoistureChange print density Limit or reduce steam or vapor Enww Solve performance problems Properties or Preferences Solve wireless problems Solve connectivity problemsSolve direct-connect problems Product cannot connect to the wireless network Wireless connection is sometimes disabled Solve product software problems Solve common Windows problemsSolve common Macintosh problems Mac OS X v10.5 and v10.6 Library/Printers/PPDs Print job was not sent to the product that you wanted You are unable to print from a third-party USB card Software troubleshootingHardware troubleshooting Enww Supplies and accessories Order parts, accessories, and supplies Paper-handling accessoriesPart numbers Print cartridges Service and support Hewlett-Packard limited warranty statement Page End User License Agreement Transfer End User License Agreement Customer self-repair warranty service Customer support Repack the product Enww Specifications Operating Storage Physical specificationsSpecification HP LaserJet Professional P1100 Printer series Regulatory information FCC regulations Environmental product stewardship program Return and recycling instructions PaperUnited States and Puerto Rico Non-U.S. returns Material restrictions Declaration of conformity base models Declaration of conformity wireless models Radio Module Safety statements Laser safetyVcci statement Japan Power cord instructions Power cord statement Japan EMC statement Korea Laser statement for Finland GS statement Germany Substances Table China Additional statements for wireless products Korean statement Taiwan statement Cables AccessoriesIndex Msds Recycling TCP/IP Page CE651-90926* *CE651-90926