HP P1102W Laser CE658A#BGJ guide

Table 8-2Control-panel light patterns (continued)

Light status	State of the product	Action

The wireless light is blinking.

The product is attempting to locate a	No action is required.
wireless network.

The wireless light is on.

The product is connected to a wireless	No action is required.
network.

The wireless light is off.

The product is not connected to a network, and the wireless unit in the product might be turned off.

If the light is off, the product is not connected to the network and the wireless unit in the product might be off. Press the wireless button to try connecting to the network, or run the Wireless Configuration utility to configure the product. See Use the Wireless Configuration utility on page 27. To verify that the product finds the network, print a configuration page. The product should have an IP address assigned to it.

For information about connecting wirelessly to a network, see Network connection (wireless models only) on page 24.

If the product remains unable to connect to the network, uninstall and then reinstall the product. If the error persists, contact a network administrator or refer to the user manual of the wireless router or access point.

72 Chapter 8 Solve problems

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HP P1102W Laser CE658A#BGJ manual Wireless light is blinking Product is attempting to locate a

Contents

User Guide Page HP LaserJet Professional P1100 Printer series Copyright and License Trademark Credits Conventions used in this guide Iv Conventions used in this guide Table of contents Connect the product Paper and print mediaPrint tasks Manage and maintain the product Solve problems Appendix a Supplies and accessories Appendix B Service and supportAppendix C Specifications Appendix D Regulatory information 119 Product basics Environmental features Product comparison Product features Product views Front and left side view Product views Back view Serial number and product number location Control-panel layout 3HP LaserJet Professional P1100 Printer series Enww Software for Windows Supported operating systems for Windows Supported printer-drivers for Windows Priority for print settings Change printer-driver settings for Windows Print jobs Settings Use the uninstall utility to remove Windows software Remove software for WindowsUse the Windows Control Panel to remove software Windows XP, Windows Server 2003, and Windows Server Supported utilities wireless models only Embedded Web server Use the product with Mac Priority for print settings for Mac Software for MacSupported operating systems for Macintosh Supported printer drivers for Macintosh Change printer-driver settings for Macintosh Change the default settings for allMac OS X Click Options & Supplies Supported utilities for Mac wireless models only Software for Mac computersHP Printer Utility for Mac Embedded Web server Create and use printing presets in Macintosh Print with MacResize documents or print on a custom paper size Print a cover Print multiple pages on one sheet of paper in Macintosh Print on both sides duplexPrint on both sides manually Connect the product Supported network operating systems wireless models only HP Smart Install CD installationUSB connection Network connection wireless models only Supported network protocols Install the software for a product currently on the network Click the HP Smart Install tab Perform a peer-to-peer ad-hoc wireless installation Turn off the product wireless unitAd-hoc network Configure the network product Use the Wireless Configuration utilityRestore default wireless settings View or change network settings Link speed setting IP address Paper and print media Understand paper and print media use Special paper or print media guidelines Media type Change the print driver to match the media type and size Supported paper sizes 1Supported paper and print media sizes Tray or bin Paper type Specifications Quantity Supported paper types and tray capacitySupported paper and print media types Tray and bin capacity Paper type How to load paper Paper orientation for loading traysLoad paper trays Priority feed slot Tray adjustment for short media base models only Print tasks Cancel a print job Stop the current print job from the software program Print with Windows Select the print resolution Improve print quality with WindowsCreate a custom printing quick set Select a page size Scale a document to fit page size with Windows Add a watermark to a document with WindowsPrint on both sides duplex with Windows Manually print on both sides duplex Create a booklet with Windows Click the Print on both sides manually check box Print multiple pages per sheet with Windows Select page orientation with Windows Enww Manage and maintain the product Configuration Print the information pagesSupplies status Demo Use the HP Embedded Web Server wireless models only HP Embedded Web Server sectionsInformation tab Settings tab HP Smart Install tabNetworking tab Links Economy settings Auto-Off modeChange the Auto-Off delay time Enable EconoMode with Windows Manage supplies and accessories Check and order supplies Replacement instructions Redistribute toner Replace the print cartridge Enww Enww Replace the pickup roller Enww Enww Replace the separation pad Enww Enww Clean the product Clean the pickup roller Clean the paper path Click the Device Settings tab Clean the print-cartridge area Enww Product updates Clean the exterior Enww Solve problems Solve general problems Troubleshooting checklist Factors that affect product performance Interpret control-panel light patterns Light status State of the product Action Interpret control-panel light patterns Wireless light is blinking Product is attempting to locate a Clear jams Common causes of jams Jam locations Clear jams from the input tray Enww Enww Clear jams from the output areas Enww Clear jams from inside the product Change the jam recovery setting Solve repeated jams Solve paper-handling problems Problem Cause Solution Solve image-quality problems Image defect examplesLight print or faded Toner specks Dropouts Vertical linesGray background Toner smear Loose toner Vertical repetitive defectsMisformed characters Skew Curl or wave Wrinkles or creasesToner scatter outline Optimize and improve image quality MoistureChange print density Limit or reduce steam or vapor Enww Solve performance problems Properties or Preferences Solve connectivity problems Solve direct-connect problemsSolve wireless problems Product cannot connect to the wireless network Wireless connection is sometimes disabled Solve product software problems Solve common Windows problemsSolve common Macintosh problems Mac OS X v10.5 and v10.6 Library/Printers/PPDs Print job was not sent to the product that you wanted Software troubleshooting Hardware troubleshootingYou are unable to print from a third-party USB card Enww Supplies and accessories Order parts, accessories, and supplies Paper-handling accessoriesPart numbers Print cartridges Service and support Hewlett-Packard limited warranty statement Page End User License Agreement Transfer End User License Agreement Customer self-repair warranty service Customer support Repack the product Enww Specifications Physical specifications Specification HP LaserJet Professional P1100 Printer seriesOperating Storage Regulatory information FCC regulations Environmental product stewardship program Return and recycling instructions PaperUnited States and Puerto Rico Non-U.S. returns Material restrictions Declaration of conformity base models Declaration of conformity wireless models Radio Module Safety statements Laser safetyVcci statement Japan Power cord instructions Power cord statement Japan EMC statement Korea Laser statement for Finland GS statement Germany Substances Table China Additional statements for wireless products Korean statement Taiwan statement Accessories IndexCables Msds Recycling TCP/IP Page CE651-90926* *CE651-90926