Loose toner
● The fuser temperature might be too low. In the printer driver, make sure the appropriate media type is selected.
● Clean the inside of the product. See Clean the product on page 61.
● Check the media quality.
● Plug the product directly into an AC outlet instead of into a power strip.
Vertical repetitive defects
● The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new genuine HP print cartridge.
● The internal parts might have toner on them. If the defects occur on the back of the page, the problem probably will correct itself after a few more printed pages.
● In the printer driver, make sure the appropriate media type is selected.
Misformed characters
● If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media.
● If characters are improperly formed, producing a wavy effect, the product might need service. Print a configuration page. If the characters are improperly formed, contact an
Page skew
● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack.
● The input bin might be too full.
● Check the media type and quality.
84 Chapter 8 Solve problems | ENWW |
